Government of Nova Scotia
Location
Dartmouth, NS | Canada
Job description
Competition # : 42115
Department: Service Nova Scotia
Location: DARTMOUTH
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 19-Mar-24 (Applications are accepted until 11:59 PM Atlantic Time)
At Service Nova Scotia, we touch every citizen, business and municipality in Nova Scotia. Service Nova Scotia’s mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern
programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. The AGFT issues approximately 13,000 licenses annually, average of 8 licenses per day and provides in counter service to approximately 3100 annually. Service standards dictate that licenses and registrations be processed within of 10 days.
Under the General supervision of the Senior Licensing Officer, the Licensing and Registration Support Clerk may assist the Licensing and/or Registration Officer(s) with data entry of licensing and registration information including to the issuance of gaming permits and Special Occasion Liquor Licenses One’s and Two’s. The position is responsible for the verification and processing of large volumes of reports for bingo, ticket and games of chance. This would include date and month as well as payments made. The incumbent verifies that all information is correct and as part of the process any discrepancies or omissions must be documented. The position is also responsible for ensuring all hardcopy files for Licensing and Registration are maintained.
Familiarity with AMANDA is required. The position is required to do updates for payments, invoices, Licenses and registration information in AMANDA. The Licensing and Registration Support Clerk will work directly with licensees to address outstanding items such as reporting fees, reports, invoices or other inaccuracies in reports. They are also responsible to ensure all communication with Licensees is documented in AMANDA and to respond to any inquires from licensees on accounts. Work also with the Senior Auditor in the collection of outstanding accounts or NSF cheques.
As the Licensing & Registration Support Clerk, you will be responsible in supporting the Licensing and Registration Officers in the licensing and registration approval processes. You will coordinate, process, verify and analyze bingo, ticket and games of chance reports and payments submitted by licensees and update all information in Amanda, including the invoicing and fees to casino gaming suppliers. Responsible for the updates to records and licensee data as required. Provide customer service to the users of the division.
You possess four (4) years of related experience. An equivalent combination of training and relevant experience may be acceptable. You have the ability to communicate effectively and use sound judgement when dealing with the public, licensees, and other government departments. We require you to be proficient in file management, data input, word processing and PC computer use. You can work independently and organize your schedule and possess excellent interpersonal skills for dealing with the public, while working in a team environment.
Due to the many and varied duties of this position, we consider the following as assets:
An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.
Pay Grade: CL 18
Salary Range: $1,684.00 - $1,884.17 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to
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