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Location

Brampton, ON | Canada

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Job description

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Scope:

EDI Support Specialist is responsible for daily aspects of internal EDI processing and order flow through the company’s IT systems. This includes tasks related to order import/export/modification and handling routing requests and Help Desk tickets. Requirements will involve a deep understanding of company processes and operations and will include communication with Sales, OPS, Purchasing and Financial departments. The person in this position will utilize Transact-SQL (extensively) and EDI mapping experience, C# and .NET are beneficial. On average 80% of daily time is dedicated to routine tasks and 20% might be related to development or process improvements.

Duties & Responsibilities:

• Follow established procedures to process inbound EDI documents and import them into the Host System. Provide archiving and documentation for future questions/audits.
• Perform monitoring of automated EDI uploads. Take corrective actions when necessary.
• Perform manual EDI uploads.
• Perform unit and functional testing for new integrations and work closely with the Sr. EDI administrator during the setup and testing phase.
• Perform a variety of support requests as per documentation.
• Provide support for Digital order flow and related tasks.
• Responsible for operational documentation on EDI processing and user manuals.
• Communicate system problems, resource needs, and project status to the Director of IT.
• Design new and support existing .NET applications and Excel-based tools
• Responsible for testing on Dynamics GP and WMS-related projects and requests.
• Track EDI usage, c ommunicate and coordinate EDI transfer issues with Customer Service. Work closely with Trading Partners and Technical contacts to resolve EDI-related issues.
• Perform other duties as assigned.

Skills & Qualifications:

• Fluent with complex SQL Server queries and programming.
• Familiar with Software Development Life Cycle.
• Experience with C#, .NET, VBA, XML and MS Visual Studio
• Knowledge of electronic data exchange concepts including standard X12 EDI formats (810, 850, 855, 856 etc.).
• Basic knowledge of EDI mapping, maintenance and troubleshooting.
• Ability to handle a high volume of transactions and requests, meet project deadlines and work in a fast-paced environment.
• Strong customer service skills and teamwork orientation coupled with enthusiasm, energy, and self-motivation to work independently.
• Desired Experience: Softshare (Liaison) ECS/Delta, Scribe Integration Manager, Microsoft Dynamics GP
• Strong interpersonal skills.
• Excellent oral and written communication skills.
• Excellent testing and documentation skills.
• Good knowledge of problem and incident management processes.

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. In addition, the candidate will be required to provide Solutions 2 GO Inc. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team. #LI-LA1

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Job tags

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Salary