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Residence Services Supervisor


Campus Living Centres


Location

Kamloops, BC | Canada


Job description

1. Position Summary and Job Magnitude

The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk. They are the liaison for all inter-department communications, requiring excellent communication and leadership skills. The Residence Services Supervisor will also compliment the role of the Residence Service Manager or General Manager, specifically with day to day operational tasks conducted through the front desk and business office
2. Essential Functions and Basic Duties Health & Safety 3. Performance Measurements
Performance will be primarily measured on the following factors: 4. Qualifications
Education: Recognized College Diploma or University Degree Skills/Abilities:
Must possess superior verbal and written communication skills Must possess superior attitude towards learning Must be able to handle multiple projects at once Must be able to provide leadership to staff Experience Required: Minimum of 2 years industry experience or equivalent management experience
Working Conditions
Hours per Week: Scheduled 44 hours per week (may need to work more as required) Indoor/Outdoor: Indoor Level of Interruption: High level of interruption Stress Level: Moderate overall stress level (Peak stress levels in May and September) Travel Outside of Location: Minimal


Note: During the summer season the Residence Services Dpt. functions very similarly to a hotel guest service department as we operate our hotel alternative business. During the academic season the function is more general customer service and administrative.


Job tags

Full timeSummer workImmediate startOutdoorFlexible hoursNight shift


Salary

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