Hays
Location
British Columbia | Canada
Job description
Your new company
Our client one of Canada's largest residential developers who has been in business for decades and headquartered out of Toronto, Ontario. They pride themselves on their elegantly designed communities and ensure that their clients can enjoy a complete lifestyle the moment they move in.
Your new role
The open role is for a Customer Care Coordinator for their High Rise Division, who will conduct office administration duties, including incoming and outgoing paperwork, filing and general organization of site files. They will create detailed schedules and confirmation deadlines, service and work orders with trades and suppliers, and record and review ensuring all warranty repair deadlines are met. This individual will create professional, healthy and reliable relationships with trades in order to always maintain these timelines and team coordination. Finally, they will coordinate service technicians to compute service work and ensure all paperwork is accurate while maintaining schedules that work with current homeowners. Maintenance of Tarion submissions and all documentation on Builder portal including, but not limited to enrolments, performance audits, CCP's and closing dates.
What you'll need to succeed
The successful Customer Care Coordinator will have 1–3 years of experience in the residential construction business specifically in High Rise. They will have excellent verbal and written communication skills with the ability to work with various departments, trades and homeowners. The Customer Care Coordinator will be able to work under pressure with a high attention to detail, which will also require strong time management skills. Experience with Tarion Builder Link and/or Newstar would be ideal and considered a definite asset.
What you'll get in return
The successful Customer Care Coordinator will receive a base salary between $50,000 and $65,000 dependent on experience, full comprehensive benefits and vacation time.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Job tags
Salary
