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Help Desk Technician


SaskIT Inc.


Location

Regina Census Division, SK | Canada


Job description


This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.

Skills and Abilities

Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
- 1 to 2 people
Security and safety
- Criminal record check
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits
- Health care plan
Other benefits
- Free parking available


Job tags

Full timeRelocationShift work


Salary

$33 per hour

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