RBC
Location
West Vancouver, BC | Canada
Job description
Description
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in West Vancouver is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.What will you do?Help manage incoming communications from clients, advisors and other internal and external partners.Provide attentive and accurate service to clients and respond to their needs
Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.What do you need to succeed?Must-have
Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills in EnglishStrong Microsoft Office skillsA professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions
Nice-to-have
Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
Knowledge of RBC Dominion Securities systems and procedures, an asset
Experience in the securities industry is an asset
Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services
The expected salary range for the above position is $38,000 - $52,000 depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs. This position may be eligible to receive a discretionary/variable incentive payment. RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job SkillsCustomer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, TeamworkAdditional Job DetailsAddress:250 15 ST:WEST VANCOUVERCity:WEST VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full time
Platform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-16Application Deadline:2024-03-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent CommunityStay in-the-know about great career opportunities at RBC.
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