Manager, System Administration

Location

Québec, QC | Canada

Job description

Join our dynamic IT team and become the pillar that supports Coveo’s internal infrastructure

We’re looking for a proactive and experienced System Administrator with leadership qualities and a passion for security, ready to take on the challenge of leading a hard-working team and ensuring the success of our internal infrastructure. This role requires a combination of leadership skills, technical expertise, and a strategic mindset.

You will play a crucial role in leading the efforts of our system administration team and ensuring the efficiency, security, and availability of our systems. As a people manager with a technical background, you will have the opportunity to lead various technology projects safeguarding Coveo’s digital assets and contribute to ensuring the reliability and security of our IT infrastructure.

• Lead and manage a team of system administrators, by fostering a positive and collaborative team culture.
• Allocate resources effectively and establish priorities to meet project and operational needs.
• Provide mentorship and professional development opportunities for team members.
• Oversee the design, implementation, and maintenance of IT infrastructure.
• Ensure the availability, scalability, and performance of systems and networks.
• Identify areas for improvement in security and network technologies by implementing continuous monitoring mechanisms.
• Assist the team in resolving urgent cases for Coveo employees (presence at the office required 2-3 days/week in Montreal or Quebec).
• Communicate effectively with leadership and provide regular updates on security and system administration activities.
• Collaborate with other IT teams, departments, and external stakeholders or third party providers.

• Previous leadership experience, whether in a professional or personal context, which helped you develop skills in motivating and managing a team, giving timely and candid feedback and supporting their growth and development.
• About 5 years of experience working with various systems, technologies and SaaS solutions/providers (Google Workspace, Microsoft 365, AWS, etc.), as well as networks and firewalls experience, with an emphasis on maintenance and debugging.

• French speaking is a must, and a good level of English is required as you will have to deliver presentations to higher leadership and executive teams both french and english speaking.

• In-depth knowledge of agile methodology and project management.
• Proactive mindset, anticipating and addressing potential issues before they arise.
• Strong collaborative skills and a passion for sharing ideas with colleagues.

Send us your CV, we want to get to know you!
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Join the # Coveolife !

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

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Salary