Process Improvement Facilitator

Location

Fredericton, NB | Canada

Job description

New Brunswick Housing Corporation

Process Improvement Facilitator

Pay Band 6

(Lean Six Sigma Black Belt)

2 Year Opportunity – Secondment or Temporary Term

Fredericton, NB

The New Brunswick Housing Corporation (NBHC) is seeking an individual to join NBHC’s Organizational Performance team as a Process Improvement Facilitator (Lean Six Sigma Black Belt).

Who we are.

The NBHC is focused on working with all levels of government, community groups, organizations, and the private sector to identify and maximize housing development opportunities while providing support through our housing strategy to positively impact New Brunswickers.

Be part of the solution to deliver a vibrant and sustainable New Brunswick as we continue to build our team with professionals who are passionate about business transformation and are seeking to deliver sustainable results for New Brunswicker’s. Our dynamic work environment will enable you to learn and grow all while supporting priorities of government and strengthening decision making.

Our work is guided by GNB’s vision One Team One GNB and its leading principles:

• Working together across departments, professions and sectors to achieve outcomes
• Putting the needs of the residents first
• An organization that learns, grows and adapts

Check out this video showcasing what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!

If you are an individual with a strong sense of initiative who is agile, outcomes-focused, highly motivated, and positive-thinking, then the role of Process Improvement Facilitator (LSS Black Belt) is for you! This role also provides opportunities to help build community with other Lean Six Sigma practitioners within GNB and grow your network by collaborating with other passionate problem solvers, along with learning and applying new approaches to facilitating both in person and virtually.

Lean Six Sigma Black Belt training and certification will be provided to the successful candidate, where necessary.

What will you be doing?

As a Process Improvement Facilitator you will work under Director of Organizational Performance. You will be responsible for:

• Identifying, enhancing, and sustaining improved business processes, organizational performance, and services.
• Driving a culture of continuous improvement through leading and facilitating process improvement initiatives using the Lean Six Sigma (DMAIC) methodology.
• Leading and supporting process owners and executive champions through prioritized projects that may include corporate GNB, cross departmental and departmental projects.
• Performance measurement – supporting process owners and executive champions to define performance outcomes and measures.
• Collaborating on project delivery with other disciplines (i.e. Project Management, Change Management, Innovation Design, Business Analysis); and,
• Coaching executives and employees working on simple to complex projects on defining challenges, understanding process performance gaps, stakeholder assessments, data analysis, process design and control plans.

Need to have (Essential qualifications and skills):

• A university degree and a minimum of six (6) years of progressively responsible work experience.
• Experience working within changing environments, with people leaders.
• Excellent communication, strong facilitation, interpersonal and organizational skills.
• Ability to use office technology, software and applications.
• Presentation and group facilitation skills
• Subject to the response of this competition, an equivalent combination of education, training and experience may be considered.
• Applicants must clearly demonstrate the essential qualifications to be given further consideration.

Nice to have (Asset qualifications):

Preference may be given to candidates who demonstrate one or more the following asset qualifications:

• Existing Lean Six Sigma Green Belt or Black Belt certification
• Experience with project management tools and methodologies
• Experience with Performance Measure Process (PuMP)
• Experience with leading change / change management methods
• Experience with quality/process improvement
• Experience with data science

Subject to the response to this competition, candidates may be required to demonstrate on their application one, or a combination, of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

Behavioural Competencies:

The successful candidate will possess the following behavioural competencies:

• Analytical Thinking / Judgment
• Change Leadership
• Client Service Orientation
• Creative Thinking
• Flexibility
• Impact and Influence
• Organizational Awareness
• Relationship & Network Building
• Results Orientation
• Teamwork
• Cooperation

Technical Competencies:

The successful candidate will possess the following technical competencies:

• Consulting Skills
• Facilitation
• Planning and Organizational skills
• Presentation skills.
• Project Management

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Written and spoken competence in English and French i.s required for some positions. Other positions will require written and spoken competence in English only. Please state your language capability on your application. Please ensure that preferred language for assessment is identified on your resume.

This position will require some travel throughout the province as per project’s needs. Candidates must possess a valid driver’s license.

Salary: Pay Band 6 $72,540 - $96,512 annually

What can GNB offer you?

• The opportunity to have a truly profound positive impact.
• Comprehensive benefits package and the Public Service Shared Risk Pension Plan
• Opportunities for career growth, professional development and training
• Free access to Employee and Family Assistance Program (EFAP) and services
• 1 paid Volunteer Day per year to give back to your community.
• Paid Vacation Benefits
• Remote working arrangements may be considered.

Providing a safe workplace for all.

Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & Safety.

We encourage applicants to apply on-line, or by mail at the following address by March 21, 2024 indicating competition number R37-2023-24-179

This competition may be used to fill future vacancies at the same level.

Human Resource Services

4th floor 551 King Street Fredericton, NB E3B 1E7

Telephone: (506) 462-5096

E-mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

We thank all those who apply however only those selected for further consideration will be contacted. Candidates registered with the Equal Employment Opportunity Program who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

Let’s connect. You belong here.

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