FedEx
Location
Lachine, QC | Canada
Job description
M-F, 07:00 start INDQC GENERAL PURPOSE Responsible for the administration needs of the Operations office, controlling costs and producing quality service for internal and external customers. ESSENTIAL JOB DUTIES/RESPONSIBILITIES • Lead, educate and develop company employees • Provide education and monitor employees’ performance. • Maintain and monitor phone and computer systems to ensure standards are maintained • Monitor and analyze all opportunities to cut costs and improve efficiencies • Assist customers with rate quotes, claim information and setting appointments • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc. • Conduct pre-shift meetings • Implement company policy BASIC QUALIFICATIONS • Post-Secondary education preferred OTHER QUALIFICATIONS • Thorough understanding of the transportation industry • Bi-Lingual (English/French) for Province of Quebec, required • Good communication skills (written and verbal) • Excellent computer skills (Excel, Word, Outlook) • Proven leadership skills • Good interpersonal skills as well as organization skills DISCLAIMER This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
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