Location
Markham, ON | Canada
Job description
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Configuration Technician to join our team.
The Configuration Technician is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning.
- Tests configured systems for appropriate functioning and troubleshoots any errors found
- Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplies (on-line instructions, config sheets, etc.)
- Unpacks appropriate CPU (Central Processing Unit), hardware, and software and installs each at default or to custom specifications
- Works with Lead Technicians on difficult to solve problems or configurations
- Documents installations, including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements
- High School Diploma
- 1 – 2 years of related experience
- A+ certification required
- Basic IT and Troubleshooting skills
- Proficiency in Microsoft Suite Tools
- Ability to track, troubleshoot, and resolve IT issues
Our benefits include:
Health Insurance (Medical, Dental, Vision)
Basic Life/AD&D
Employee Assistance Program
Paid Holidays
Paid Time Off
401(k)
FSA/HSA Pre-Tax Benefits
Discounts
Life/Disability Plans
Job tags
Salary
