Location
Toronto, ON | Canada
Job description
Overview
The Global Account Manager is responsible for increasing Humanscale’s market share through developing, implementing and monitoring strategies and action steps to achieve global account penetration. The GAM must meet quotas and individual performance objectives. This position provides management and leadership for the corporate account program, which is focused on developing new and existing customers.
Essential Functions
- Develop and execute unified collaborative account marketing plans with management to maximum account penetration within assigned accounts.
- Develop analysis of industry and accounts to target, set priorities, which direct the activities of the sales organization, rep groups, and dealers to achieve planned volume of sales.
- Develop a forecasting system and manage sales process through pending business reports.
- Responsible for regional budget.
- Maintain target account profile information, (key personnel, primary locations, and account activity) by location of assigned accounts and major prospects.
- Coordinate support of major accounts and monitor all activities within those assigned accounts.
- Coordinate negotiations of major account agreements in conjunction with National Director.
- Develop plans to increase high-level contacts at target accounts, through a strategic effort that will increase penetration.
- Establish company as an industry leader, through an in-depth understanding of competitive account programs.
- Serve as a liaison between the factory and the customer/dealer on shipment and quality matters.
- Relationships
- External Contacts – Frequent contact with assigned accounts and prospects regarding sales penetration and service issues
- Internal Customers –
- Sales and Marketing groups regarding programs and services; Executive management regarding assigned account activity and relationship building; Operations regarding product, scheduling and marketing programs; Administration (Customer Service, Order Entry)
- Provide ongoing leadership to sales force
Qualifications
- Bachelor's degree in business, marketing, communications, design, or equivalent 4-6 to years of diversified experience in sales and marketing, with at least 2 years experience in the office furniture, including direct end user contact, dealer and A&D contact, or closely related industry.
- Ability to travel regionally 50%
Computer Skills
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years.
Humanscale is an Equal Opportunity Employer (M/F/Disabled/Veteran)
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