Location
Burlington, ON | Canada
Job description
One of our clients is looking for a technically skilled candidate with good problem-solving ability for the position of Bilingual IT support. My client is looking for someone with good interpersonal skills as they will interact with colleagues from various departments and clients. The candidate must understand the users technical needs and understand their problems and implement effective solutions to them.
Advantages
Growth plans
Flexible work schedule
Great place to work
Benefits program
RRSP plans
Responsibilities
Providing support to users and being the first point of contact for all IT related issues for end users
Installing and configuring hardware and software issues
Troubleshooting IT issues through a ticketing tool
Customer service experience is essential
Identify and learn appropriate software and hardware used and supported by the organization.
Upgrading the entire system to enable compatible software on all computers
Qualifications
Bachelor's degree in computer science or related field.
5+ years of experience in L1 and L2 support experience
Experience in technical support, POS or similar environment
Excellent communication and customer service skills
Inventory management,ordering processes and POS hardware
Team viewer, computer network experience is essential
Must be fully bilingual French and English
Summary
If you are a thriving Bilingual IT support specialist, who is looking for a place to grow and be part of a great team then apply for this position, so ahead and apply for this position
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to
[email protected] to ensure their ability to fully participate in the interview process. show more
Job tags
Salary
