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Computer Support Technician


Aplin Martin


Location

Burlington, ON | Canada


Job description

Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. Aplin Martin has been recognized numerous times and has received the Project of the Year award from the Public Works Association of BC.

Position Overview:

The Computer Support Technician provides on-site and remote-office technical support service. Including installation, configuration and problem resolution for company systems and service. Provides technical support on operational or maintenance aspects of system equipment and services. Serves as a contact on technical and service-related problems. The Computer Support Technician will work under the supervision of the IT Manager.

Duties and Responsibilities:

• Monitors and responds to service requests within Aplin & Martin and Murray & Associate offices.
• Resolves technical problems with hardware, software and connectivity.
• Sets up and configures user workstations and equipment.
• Maintain current and accurate inventory of computer hardware, software and resources.
• Troubleshoot and resolve any and all hardware, software and network systems issues to ensure maximum uptime of critical systems including Internet access.
• Ensuring nightly backup, security, virus protection, and licensed software is in place.
• Setup and manage user profile accounts
• Troubleshoots staff issues while maintaining system services within reasonable time.
• Participates in the configuration and support of internal systems.
• Supports installation and implementation of connectivity and system products.
• Troubleshoots and resolves any and all hardware, software and network system issues to ensure maximum uptime of critical systems.
• Participates with On-call after hours service responsibilities.

Skills and Qualifications:

Why Work for Aplin Martin:


Job tags

Full timeRemote jobWork experience placementNight shift


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