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Location

Burnaby, BC | Canada

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Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we

Job Skills / Requirements

Our Dealer Administrator is responsible for managing the daily workflow of client requests via their respective portals and leading the coordination between internal and external stakeholders to complete the request in an efficient manner while providing regular communication and excellent customer service. As the primary link between our clients, vendors, and internal Paladin team members, the Dealer Administrator is constantly engaged with all stakeholders, ensuring confidentiality and security of sensitive information. 

Responsibilities

• Coordinate with various clients and vendors, facilitating collaboration and a smooth worklow
• Maintain continuous communication, via email and phone, with all stakeholders to ensure that questions, concerns, and queries are addressed promptly, and update client portals accordingly
• Cross-reference various source documents and provide accurate and up-to-date information in monitoring software and client portals
• Maintain process documentation for work performed and generate reports as needed
• Other tasks as needed to support branch and operational demand

Requirements

• Minimum of one (1) year of professional work experience in an administrative role
• Strong interpersonal and communication skills, both verbally and in writing
• Excellent organization, multi-tasking and prioritization skills
• Strong computer proficiency, specifically in Microsoft Office
• Ability to work independently in a varied and fast-paced environment
• High level of discretion and the ability to maintain confidentiality of company and client information
• Experience in the security industry would be considered an asset

Pay Rate: $25.00/hour

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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Job tags

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Salary

$25 per hour