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User Support Technician


SaskJobs


Location

Saskatoon, SK | Canada


Job description

How to Apply?:

Visit the job on the National Job Bank

Application Information

Employer Name:
Code Ninjas

National Job Bank

Description

This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.

View the full posting on The National Job Bank

Skills and Abilities

Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service


Job tags

Full time


Salary

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