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Location

North York, ON | Canada

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Job description

JOB DESCRIPTION
Do you have a passion for customer service? Do you enjoy providing product knowledge to the customers? Are you comfortable working in a fast paced environment? Then we have the job for YOU!

Randstad is looking for Customer Service Representatives to work for a well known logistics company in the North York area. This is an ongoing contract with the potential to become permanent and with FT hours. To find out more, read below:

Type: Contract
Hours: Monday - Friday, regular business hours 8:30 - 5:00 PM
Location: North York
Pay: $25.00 per hour
Hybrid - 1 day in office in North York (Gordon Baker Rd)

Advantages
- Full-time hours
- Regular business hours, no evenings or weekends!
- Competitive pay (52k)
- Hybrid - Work from home 4/5 days per week!
- Room for growth and development

Responsibilities
- Taking inbound calls and emails from clients using a ticketing system
- Processing orders accurately and in a timely manner
- Escalating and resolving any issues with shipping and tracking and tracing products
- Work alongside other departments to ensure client concerns are resolved

- Resolve customers issues with billing or any returns needed
- Respond to emails and tickets in a timely manner

Qualifications
- 3-5 years of Customer Service experience is a must
- Order management is a must
- SAP or ERP is an asset
- Computer proficiency in MS Office
- Organization and prioritizing are mandatory soft skills
- Being able to work in a fast paced environment

Summary
If this role sounds like something you are interested in and would like to learn more, apply now!
1) Apply online
2) Send a copy of your resume to [email protected] and mention - 'CSR Logistics - North York' in the subject line

Looking forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary

$25 per hour