Location
Toronto, ON | Canada
Job description
Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
To be successful in this role, the HRIS (Workday) professional will have proven experience in the following areas in a complex, high-volume environment; preferably in the professional services industry:
- Resolving user and system issues and managing related support tickets, developing and maintaining user training material, ensuring consistent methodology is deployed for data creation and integrity
- Supporting the configuration and implementation of system modules, data feeds and continued improvements of the HRIS (Workday) to support organizational and People & Culture operational objectives
- Working directly with People Services Team, liaising with broader People and Culture community and Finance/IT team members for all employee transactional process review including enhancements within HRIS (Workday)
- Continually identifying and exploring opportunities for Workday to improve the everyday experience of our colleagues.
The ideal candidate is an enthusiastic team player who loves people, systems and processes, is committed to providing exceptional client-focused service and advice, has a can-do attitude, and who can critically review and improve existing system and related processes. Strong technical knowledge in HRIS and analytical acumen is critical for this position. Workday experience will be a great asset.
This position is a part of Grant Thornton’s National People and Culture Workday team which operates within the People and Culture Services department. The successful candidate will have the opportunity to learn, grow and influence at many levels as part of a leading-edge People and Culture practice. Working together, we aim to deliver an exceptional experience to Grant Thornton’s employees and partners.
As an HRIS Specialist your responsibilities will include: - Provide first line of support to the Firm’s internal HRIS (Workday) tickets, present and coordinate the issue case to external Workday Partner ticketing center and/or Workday Support Center
- Actively increase knowledge and skills related to areas of Human Capital Management (HCM) on a regular basis through Workday Community
- Monitors HRIS mailbox and ensures tickets are being routed, internal and external customers are promptly responded to and issues are resolved in a timely manner
- Maintain organization foundational data in Workday including, department and location data, position management, compensation administration data, performance management data, etc.
- Maintains business process configuration and identifying opportunities to alter business processes and configuration to enhance or simplify current processes which aligns to Workday’s methodology
- Maintain HRIS security (including but not limited to adding, changing and deleting, user ID's, passwords, role based permissions, etc.)
- Contributes to the design, development, generation &/or maintenance of dashboards, visualizations, and reports that demonstrates a connection between People & Culture programs and business outcomes
- Provide ongoing support for system upgrades, new HRIS releases, enhancements, testing (including developing, documenting and executing test plans), validation and overall performance; analyze software releases to assess the impact of new features in HRIS
- Provide support in the creating training and process documentation after changes in HRIS procedures are implemented
Monitor compliance of various People Services processes with current practices, policies and programs. Provide Workday business process analysis to review and improve HR process efficiencies
- Ensures data integrity within Workday and downstream systems by developing audit processes and analyses
- Work with functional leads &/or stakeholders such as People & Culture, Payroll, Technology and Finance to complete HCM development and enhancement projects to gather requirements and translate technical requirements to consultant/developer
Be Grant Thornton If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at Think you’ve got what it takes to be an HRIS Specialist? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick: - Bachelor's degree in Business Information System/Human Resources or related field
- Minimum of 3 years of HRIS experience; Core HCM, Absence Management, Payroll, Compensation, Benefits and Talent modules, preferred in Workday
- Advanced Excel experience working with large data sets utilizing advanced formulas and functionality
- Good understanding of People and Culture (HR) functional areas in related to HRIS
- Experience troubleshooting end user and systems interface issues and HRIS in a mid- to large-sized organization
- Excellent research and problem-solving skills
- High level of confidentiality and diplomacy required
- Demonstrate the qualities of a self-starter and one who follows through on all job duties
- Strong customer service skills and the ability to work well and collaborate in team environment
- Exceptional time management, project planning, and communication skills, both verbal & written
- Professional services industry and a Centre of Excellence environment is preferred
- Able to work as needed beyond regular work schedules to meet deadlines
At Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
Are you ready to Discover Your Purple?#LI-HYBRID
Grant Thornton LLP is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing [email protected] and we will work with you to meet your accommodation needs.
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