Assessment Assistant

Location

Vancouver, BC | Canada

Job description

Who We Are

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

Duties & Responsibilities

1. Invigilates a wide variety of assessments in paper and computer based setting.
2. Marks and records the objective sections of a variety of assessments.
3. Contributes to the maintenance of regular assessment statistics and records.
4. Operates a scanner and related file transfer software to process tests.
5. Tabulates assessment score data and information, generates analysis of assessment results and prepares reports for distribution. Records assessment score that informs Academic Advising for student placement in program/course.
6. Responds to a high volume of inquiries and participates in the assessment and staff scheduling process.
7. Processes phone and email exam booking requests and schedule student test appointments.
8. Word processes a wide variety of materials, correspondence, reports or records, generally of a confidential nature under the direction of the Assessment Lead.
9. Performs other related duties as required.

Qualifications

Education and Experience

• Completion of Grade 12 including Grade 12 English, computer and keyboarding skills plus 2 years’ additional post-secondary training in English and Math and 2 years’ related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities

• Excellent interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty and outside agencies.
• Superior customer service skills including the ability to identify and assess customers’ needs to achieve satisfaction and provide accurate, valid and complete information.
• Ability to respond to sensitive issues and problems with diplomacy and tact.
• Excellent analytical skills to identify potential problems.
• Good oral and written English communication skills and the ability to relay accurate information/instructions clearly and concisely to large groups as well as one-on-one.
• Excellent organizational and time management skills with the ability to prioritize and manage several time-sensitive tasks at any given time. Works effectively in a stressful and demanding environment.
• Proven ability in interviewing and assessment techniques and considerable testing experience.
• High level of initiative.
• Experience working with Second Language speakers.
• Experience working with students who require special accommodations.
• Considerable knowledge of the College organization, program content, eligibility requirements, waitlist, etc., as applicable to student assessments.
• Superior clerical aptitude with the ability to pay close attention to detail. Ability to retain new information in an ever-changing environment.
• Proficiency with MS Word, Excel, online testing programs and Student Information Systems (Banner preferred). Accurate data entry skills and keyboarding at a speed of 50nwpm.
• The physical demands of this position require standing and walking (over short distances) for long periods of time.

Job tags

Salary