---

---

Location

Kelowna, BC | Canada

---

Job description

Are you a self-motivated IT Support professional based in Okanagan Valley/or willing to relocate to this beautiful region? We are looking for an experienced Senior Technical Support Specialist on a permanent full-time position. Apply to this amazing Senior Technical Support Specialist opportunity today!

Advantages
What’s in it for you!
As a Senior Technical Support Specialist with our client, you’ll receive:
• Highly competitive market compensation package.
• Comprehensive benefits package.
• Convenient/accessible commute.
• Free onsite parking.
• Client partnering with large enterprises.
• Great team culture!

Responsibilities
What will you do?
As a Senior Technical Support Specialist with our client, you will:
• Provide IT support for end user systems and network infrastructure issues.
• Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Support services for virtualization technologies: VMware, and Microsoft HyperV.
• Support WAN/LAN connectivity, routers, firewalls, and security networks.
• Administer hosted and cloud solutions for customers.

• Installing and configuring hardware and software components
• Support disaster recovery solutions.
• Provide remote access solution support: VPN, Terminal Services.
• Monitor customer remote monitoring and management system alerts/notifications, and respond through service tickets.
• Administer and maintain the remote monitoring and management system.
• Review patch management, anti-virus, backup and general system health and security of systems.
• Document maintenance for computer systems and network infrastructure.
• Keep customers informed of incident progress and notify them of impending changes or agreed outages.

Qualifications
How do you qualify?
To qualify for the Senior Technical Support Specialist role with our client, you must have:
• 5+ years’ experience supporting IT computer networks.
• Certifications such as (A+, Network+, Security+)
• Experience in Windows 7-current Operating Systems.
• Experience with Microsoft Office applications from 2010-current.
• Experience with Office365, Windows servers, SQL etc.
• Experience with WAN and LAN connectivity, routers, firewalls etc.
• Experience with ticketing system.
• Diploma or degree in computer science or IT related field.

What nontechnical experience do you bring?
To qualify for the Senior Technical Support Specialist role with our Richmond client, you also need:
• Exceptional typing skills.
• Excellent communication skills.
• Strong multi-tasking skills.
• Valid BC Driver’s license and clean record.

What additional experience do you bring?
To be considered for the Senior Technical Support Specialist role with our Richmond client, it’s beneficial to have:
• Experience with VMware, and Microsoft HyperV.
• Microsoft or other relevant IT certifications.

Summary
If you’re customer-centric, and the prospect of collaborating in a dynamic team to provide first-class technical support intrigues you, then the Senior Technical Support Specialist role with our Okanagan based client could be the perfect opportunity for you!

Please contact Gurdas with your resume at: [email protected]
For more information, or click the Apply button now!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

---

Job tags

---

---

Salary