Communications Advisor

Location

St John's, NL | Canada

Job description

Medavie is a national health solutions partner that integrates benefits management, health management and health care delivery. Together, with our team of more than 7,700 professionals, we are committed to improving the wellbeing of Canadians.

As a not-for-profit organization, Medavie oversees Medavie Blue Cross, a premier all-in-one benefits carrier and public health program administrator, and Medavie Health Services, a national primary health care solutions organization and the largest contracted provider of emergency management services in Canada.

We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers and an Imagine Canada Caring Company.

We don't have shareholders. Instead, we proudly invest in communities to help address some of Canada's most pressing health care challenges.

Job Title: Communications Advisor Department: Talent and Communications Competition: 86809 Internal/External: Both Employment Type: Full Time Permanent Location: NS, NB, ON, QC Remote Available Salary: Competitive Compensation Reports To: Manager, Communications

Reporting to the Manager, Internal Communications, this role is critical in our ongoing efforts to equip employees across our two operating companies - Medavie Blue Cross and Medavie Health Services - with timely, transparent, value-add information to aid them in understanding our business, business objectives and how it connects to their day-to-day work.

The Internal Communications Advisor contributes to the development and execution of internal communications and special projects to advance corporate priorities, working collaboratively at all levels of the organization and operating companies.

The ideal candidate has a strong understanding of internal communications channels and best practices to drive a consistent Corporate narrative surrounding key business updates, activities and initiatives, while helping to maximize employee interest, adoption and understanding.

Main Responsibilities

• Maintains a big picture view of the organization, issues and/or topics of relevancy and contributes to the creation and execution of internal communications strategies and tactics in support of business objectives across Medavie, Medavie Blue Cross and Medavie Health Services
• Provides advice and support on strategic internal communications; develops relationships with various business partners and senior leaders across the organization
• Manage the internal cascade process to effectively share relevant corporate news at all levels and provide counsel on suitable timing
• Coordination and support of in-person and/or virtual internal senior leadership meetings and all-hands sessions
• Oversee, write and edit content for internal communications, including (but not limited to): email, speaking remarks & scripts for employee events, presentations/materials for management meetings, intranet updates and articles, corporate appointment announcements, key business updates, etc.; liaises directly with internal business partners to obtain relevant detail/input and deliver on task
• Lead, advise, provides answers and recommendations to questions and challenges raised by peers related to internal communications
• Coordination and support of internal senior leadership meetings and all-hands sessions
• Develops and maintains relationships with various vendors and providers such as agencies, products and services vendor, etc.

Required Qualifications

• Post-secondary education in Communications, Public Relations or other related field and up to 2 years of related experience

• Exceptional written communication skills, including editing, proofreading and attention to detail
• A storyteller with an ability to take complex information and distill into digestible, engaging, informative pieces for employees; ability to modify writing tone and voice
• Up-to-date understanding of innovations in internal communications practices, particularly new platforms/digital channels
• Experience using corporate Intranet software (build/maintain)
• Strong understanding of change management theory and practice
• Ability to deal with highly confidential and sensitive subjects/issues in a professional manner
• Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines

Other Skills

• Team player with a strong focus on supporting colleagues, trying new approaches and delivering results
• Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations and operating companies; responds to requests quickly and professionally
• A self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team

• Understanding of best practices to communicate across a diverse, remote employee-base
• Advanced skills with MS Word, Excel and PowerPoint and Webex

Language Skills

• Bilingualism (French and English) is considered an asset, but not required, for this position.

We are an Equal Opportunity Employer.

Medavie strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Job Segment: Public Health, Equity, Change Management, Project Manager, Healthcare, Finance, Management, Technology

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