Hydro One Networks Inc
Location
Kleinburg, ON | Canada
Job description
49147- Kleinburg - Regular - n/a
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Job Description:
Supervise staff in the design, development and production of training resource materials for centralized and decentralized training programs used by supervisory, clerical, technical and trades staff involved in the transmission and distribution of electricity. Clients for resource materials are primarily within Hydro One Networks Inc. but also include the Electricity Distributors Association of Ontario, other Corporate clients and external utilities. Prepare and administer the Unit's work program including budget preparation and tracking, equipment/material purchasing and processing/monitoring.
Job Description:
Supervise staff engaged in the design and development of training programs. Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule. Provide advice, guidance and direction to staff in the resolution of work related problems, as well provide clear expectations and performance measures. Provide leadership through demonstration and response to staff requirements to achieve targets and quality objectives. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.
Operate and administer a work program to develop, maintain and deliver training programs on some aspects of the tasks performed by technical and trades staff, trades management supervisors and M&P staff, relating to the transmission, distribution and retailing of electricity. Develop new information resources by applying training theory, technical resources, directives, standards, policies and regulations. Prepare written documents and reports, analyze performance problems and training requirements and make recommendations for new or revised programs, methods, training manuals and reference materials involving working with project teams, clients, technical specialists, suppliers and internal and external consultants. Ensure efficient operation of training programs by scheduling, budgeting, preparing special reports and projects, purchasing, ensuring cost and control effectiveness.
Provide decisions with respect to improving staff performance, ie, examine capabilities, identify performance problems and causes, and determine the best solution (eg, training and/or job aids, if problem is a skill deficiency) through consultations with clients and the application of various analysis techniques. Provide decisions regarding "who" should be trained to perform "what" tasks (ie, self-development formal instruction; audio-visual package); "where" the learning should take place (ie, at learner's work location or at a central facility); "when" the learning should take place (ie, at which level of an apprenticeship, and for what duration). Liaise with clients, to ensure that training objectives are relevant to the on-the-job requirements of staff. Collaborate with clients in conducting task analyses to convince and adopt appropriate training methods and programs as it pertains to performance of the job to ensure compatibility and integration.
Formulate performance objective and criterion tests for all training modules. Determine how tests will be made and how field assignments will be monitored. Monitor training results through various evaluation activities and assess degree of achievement of overall training objectives. Develop and maintain training valuation vehicles to measure (i) trainee reaction (ii) acquired knowledge (iii) acquired skills (iv) on-the-job results.
Develop self-supporting lesson plans and format with special attention to trainee interactive and self-pacing techniques.
Prepare and issue confidential reports on students' performance and capabilities. Evaluate students' performance according to established criteria. Evaluate courses for effectiveness and efficiency. Report results of investigations and assessments and make recommendations to appropriate line management authorities.
Make presentations on all aspects of training to Line Management and functional group at conferences, workshops and seminars.
Perform other duties as required.
Selection Criteria:
Education:
Requires a knowledge of electricity, mechanics, physics and power systems to associated with the transmission and distribution and retailing of power.
Requires a knowledge of training technology to design and develop training programs.
Requires a good knowledge of English both written and oral communications to write training material and reports and to interact with students, instructors, consultants and clients.This knowledge is considered to be normally acquired through the completion of Grade XII plus 3 years' further concentrated study.
Experience :
Requires field experience in appropriate technical areas to develop expertise in the practical aspects of the various occupations, related equipment, materials, methods, procedures and safety practices.
Requires experience in determining training needs, developing appropriate training solution designs and techniques, implementing appropriate training responses, assessing trainee performance and capabilities and evaluating program cost effectiveness.
Requires a familiarity with divisional policies and practices and applicable federal and provincial regulations.
Requires experience in a supervisory capacity.A period of over 8 years and up to and including 10 years is considered necessary to gain this experience.
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Deadline: March 25, 2024
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