Birecruit
Location
Toronto, ON | Canada
Job description
We are seeking a clinic coordinator to join a well-established cosmetic clinic in the heart of Toronto. If you are a people-person with a passion for aesthetics, we want to
hear from you!
The Role
You will play an integral role in ensuring the smooth day-to-day operations of the clinic. Your key responsibilities include assisting with administration duties and providing top-notch client service, including but not limited to answering phone calls and emails, scheduling clients, promoting services, and collaborating with our team of Nurse Injectors.
Responsibilities:
● Engage compassionately with our clients to ensure they feel recognized, heard, accommodated, and encounter a premium hospitality experience at all times.
● Efficiently handle all front desk tasks with high attention to detail, including greeting clients, answering phone calls, providing phone consultations regarding procedures offered in the clinic, replying to emails, appointment scheduling, confirming appointments, processing client payments, data entry and reporting.
● Maintaining a professional and clean front desk and reception area.
● Receiving deliveries to the clinic & picking and packaging e-commerce orders.
● Supporting clinic ownership with marketing and social media initiatives.
● Assisting in maintaining cleanliness of treatment rooms, common areas and store rooms.
● Maintaining all clinic policies and procedures.
Qualifications:
● 1+ years of administrative experience in the medical spa or skin care field
● Strong client service skills and impeccable communication skills
● Solid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
● Critical thinking and problem solving ability
● Tech savvy and proficient with MS Office (MS Word, Excel, Outlook)
● Ability to work weekends and evenings based on business needs
Nice to Haves:
● Experience using Google Workspace
● Experience using a CRM/EMR, specifically Jane software
● Post-secondary education in Spa Management or similar topic
Compensation:
● Competitive hourly rate offered
● Paid holiday and sick days
● Team member discount program on all services & products
● Employment growth opportunities, training and development
Job Type:
● Full-time (35.5-37.5 hour per week)
To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.
Beauty Incubator Recruitment Inc. are niche recruiters for the esthetic and wellness sector. Our consultants have many years industry experience from consulting, medical practices, sales and education in both Canada and the US. With our extensive experience and contacts, we seek out the best jobs for our candidates and the best candidates for our clients.
Our mission is to enable esthetic & wellness professionals to unlock their full potential.
Job tags
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