Location
Toronto, ON | Canada
Job description
Business Analyst
At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.
Role Overview:
Cognizant is in search of a seasoned Business Analyst from Insurance Domain. The ideal candidate should possess experience in all aspects of a traditional Business System Analyst's role, along with a comprehensive understanding of open systems architecture. This includes integrations with vendor packages, relational databases, message queues, web services, and legacy systems. As a Business Analyst will be responsible for planning and facilitating user acceptance testing. Additionally, you will assist in the development of training materials and conduct training sessions for end-users.
What You'll Do:
- Requirements Gathering through direct user interviews as well as formal and informal sessions.
- Analyzing System & Functional Specification.
- Facilitate Joint Application Design (JAD) Sessions with business users and development team to drive out detailed business requirements.
- Identify and translate business needs into clearly defined requirements for insurance policy administration projects.
- Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups.
- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
- Build strong relationships within the business units and support functions to understand the business needs.
- Work with project collaborators during project definition to help the team understand risks, dependencies, and opportunities; participate in requirements definition and review; lend subject matter expertise to projects.
- Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
What You Bring to the Role: - Lead, analyze, document, and handle requirements with customers by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
- Identify, document, and validate current state processes and support partners to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
- Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
- Ensure requirements-related dependencies and constraints are documented by bridging the communication between business and technology partners.
- Handle the traceability of business requirements.
- Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product domain expertise as well as recognize and drive the focus toward business value.
- Promote innovation by applying domain expertise to generate forward thinking ideas as well as critical thinking to find opportunities for improvement.
- Ensure timely notification and customer concern of possible issues/problems while assessing options and recommendations for prompt resolution.
- Identify, document, and actively run material risks and issues, bringing up to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
- Promptly lead concerns from collaborators and ensure timely and effective problem resolution.
- Must have SQL and Autosys Experience.
What we offer:
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change, or we offer new opportunities, we help you change directions by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to flourish with a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
Working arrangements:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, ON. Canada. Regardless of your working arrangement, we are here to support a balanced work-life balance though our various wellbeing programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at .
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar 05 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.
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