Bilingual Customer Service Representative
Location
North York, ON | Canada
Job description
TalentWorld is recruiting a Bilingual Customer Services Representative in North York for one of our clients for a 1 year contract!
Customer Commitment is your middle name, as you seamlessly sync with Customer Service and Finance teams to gather the necessary information. Picture yourself as the superhero resolving customer issues and maintaining customer accounts. But that's not all – you're not just providing customer service, you are providing support across multiple departments of the business.
Representative – Responsibilities- Provide strong verbal and written communication, using a variety of mediums. Organized and able to prioritize various projects and tasks to meet organizational goals.
- Use of office software, technology, and applications. ·Provide support with final lease and remedy over-term accounts.
- Prepare and manage dealer service and resolve issues in relation to payments.
- Ensure inbound and outbound call servicing is completed in a professional manner and to internal KPI's.
- Collections considered a huge asset for this role.
Bilingual Customer Service Representative – Qualifications- Must be Bilingual, French and English.
- Must be tech savvy with exposure to MS Applications and Lotus would be an asset
- Must have experience in Customer Service and/or Auto Finance experience
- Completion of post-secondary college diploma or university degree
- Even if you don’t think you check all the boxes, let’s talk. We know that your resume doesn’t tell the whole story.
Employment Details- Schedule: Monday to Friday, 35 hours a week
- Hybrid - upon completion of onboarding
- 1 year contract with possibility of conversion
Interested in
Bilingual Customer Service Representative role in
North York? Apply now! And you could have a job tomorrow!
Accommodations are available upon request to support your participation during all stages of the recruitment process.
TWONTEMP
Job tags
Salary
