Engagement Coordinator, P&C
Location
Calgary, AB | Canada
Job description
Join our dynamic team as an Engagement Coordinator, P&C! In this role, you’ll be creating consistency in the optometrist welcome experience at FYihealth group by ensuring that all new optometrists to FYi have their onboarding requirements met. Additionally, you'll play a key role in providing ongoing support to optometrists and contributing to the enhancement of employee engagement throughout the FYihealth group.
What Will You Be Doing?
- Assisting in the planning and coordination of engagement projects, ensuring all tasks are completed on time and within budget.
- Working closely with team members to gather project requirements and monitor project progress.
- Providing regular updates to project stakeholders and partners.
- Liaising between home office teams and doctors to facilitate effective communication and collaboration.
- Responding to inquiries and requests from doctors in a timely and professional manner.
- Assisting in the creation and distribution of communication materials, surveys, and engagement materials.
- Managing email campaigns and other communication channels to keep stakeholders informed and engaged.
- Maintaining accurate and up-to-date records of doctor information, engagement metrics, and project-related data.
- Generating reports and analyzing data to provide insights for continuous improvement.
- Working closely with team members to brainstorm ideas, share insights, and contribute to the overall success of engagement initiatives.
- Providing administrative support as needed to ensure the efficient functioning of the engagement team.
As the Successful Candidate You Have:
- A bachelor’s degree in HR, Marketing, Business, Communications, or a related field.
- A minimum 1-year previous experience in a coordination or administrative role, preferably in engagement or project management.
- Strong organizational and multitasking abilities.
- Strong digital background with a high-level of proficiency in Microsoft Office, Power Point, project management software, and engagement tools.
- Excellent written and verbal communication skills.
- Detail-oriented with a proactive and problem-solving mindset.
- Self-starter, with an ability to work independently and/or as part of a team.
- Bilingualism (French/English) is considered an asset.
How You'll Benefit working at our Home Office:
- A comprehensive total rewards package, including two free pairs of glasses and lenses per year
- A coaching culture that fosters ongoing growth and development opportunities
- A people-first culture, (but dogs are also welcome)
- An organization that gives back locally and nationally, and supports you in doing so as well
Why You Should Join Us:
Our purpose is to enhance the lives of our patients. If you get excited by the opportunity to be part of a team that strives to put the patients at the center of everything we do, and have fun while doing it, then you belong with us! Our doctor-led, patient first, approach has helped us rapidly grow from 30 locations to over 300!
We could not have gotten here without our fantastic people, who now number more than 3,000 and serve patients across the country. We are committed to FYihealth being more than just a place to work and are intentional about our values of opportunity, diversity, equity and inclusion in the environment we create for our team members to thrive.
At FYi, we hope you'll grow as a professional and as an individual, knowing you can come to work each day, have a meaningful impact on people's lives and have fun doing it.
Thank you so much for your interest in this role and FYihealth. We appreciate the time it takes to read and apply, so don't take your application lightly. Hopefully, you're a fit, and if so, we look forward to chatting with you in person and telling you more about us and this opportunity.
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