Front Desk Agent (NOC64314)

Location

Whitehorse, YT | Canada

Job description

Application Note:

• Relocation assistance is not provided.
• Your application/resume must state you are a permanent resident or Canadian citizen.
  
• Only those who meet all the requirements will be contacted.
  

Description

Like to talk? A lot? Can't focus on one thing at a time? Squirrel! Come check out a Front Desk Position with NVD's Whitehorse hotels. We have positions available within our portfolio for an individual that likes to meet and greet guests while doing plenty of other tasks at the same time. We love personality and if that is you, we urge you to submit a resume and apply. This is a fantastic career opportunity to grow with a company that is also expanding.

Responsibilities

• Take, cancel, register, and change room reservations.
• Process guests' departures, calculate charges and receive payments.
• Investigate and resolve complaints and claims.
• Exchange foreign currency.
• Balance cash and complete balance sheets, cash reports and related forms.
• Answer telephone and relay telephone calls and messages.
• Clerical duties (i.e., faxing, filing, photocopying, answering phone calls).
• Follow emergency and safety procedures.
• Provide customer service; Assist clients/guests with special needs.
• Other duties as assigned.

Required Experience:

• 6 months of direct customer service experience; front desk/guest services experience is preferred.
• Secondary (high) school graduation certificate

Before applying, ask yourself- Can I communicate effectively in English? Can I show up on time for all of my scheduled shifts? Can I accurately and effectively handle and count cash? Do I work well with others, and can I provide a positive experience for guests? Bonus points for additional languages, previous experience, and great people skills!

Job requirements:

Able to work a flexible schedule, including evenings, weekends, and holidays.

Schedule:

• 8-hour shifts in a continuous operation
• 40 hours per week

Supplemental Pay Types:

• Overtime (as necessary)
• Retention bonus

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Gym access
• Vision care
• Holidays (or $ in lieu)
• Training opportunities and opportunities for career growth

Work Location: In person (Whitehorse).

About the Company

Northern Vision Development (NVD) is a company made up of self-starters and entrepreneurs in real estate, hospitality, and development. Our projects include the development of new residential and commercial properties, as well as the operation of hotels and restaurants. We are proud to be majority First Nation owned, and we are committed to building strong and vibrant Yukon communities.

NVD’s hospitality division boasts a portfolio of unique hotels and restaurants across the territory. In Whitehorse: The Edgewater Hotel, The Best Western Gold Rush Inn, Earls, Gold Pan Saloon, and the Belly of the Bison. In Dawson: The Downtown a Coast Hotel, Midnight Sun Hotel, Jack London Grill, Sourdough Saloon. In Mayo: The Bedrock, and the North Star Motel.

We are proud to have a diverse and wide range of cultures and people. And while we don't always agree, we always respect each other. They say everything you want is on the other side of fear and you have nothing to lose by reaching out to connect with us. Let's have a chat and get to know each other to see if we are a match for your career.

Job tags

Salary