Benefits Analyst, Human Resources
Location
Kitchener, ON | Canada
Job description
Business Line: Human Resources
Hours Per Week: 35 (Full-Time)
Location: Toronto, Mississauga, Kitchener, Ancaster – Hybrid (
Job Duration: Full-Time, Permanent
About the Role
This is a Full Time Permanent position that will administer all aspects of the registered and registered programs, benefits programs, and all other welfare programs of the organization. It reports to the Director, HR Services Canada.
What You’ll Do
- Day-to-day administration and servicing of the benefits and wellbeing plans.
- Serve as primary liaison between employees and vendors in regard to policy interpretation and resolution of problems.
- Development of process and procedure related to benefit administration.
- Conducting research to assess and recommend updates to employee benefits plans, ensuring alignment with market standards.
- Educate team members, Human Resources leaders, Executives, management, employees, and retirees concerning issues related to the Company’s benefits and retirement plans (registered and non-registered) to ensure consistent and accurate understanding of policies and procedures on a Company-wide basis.
- Develop and maintain ongoing relationships with employees and HR representatives of supported firms.
- Ensure that all new benefit plans and plan design changes are implemented correctly. Review plan documentation to ensure the information is current and accurate.
- Ensure an efficient process, answer employee questions, and communicate with carriers and vendors in regard to changes and/or issues.
- Serve as the primary liaison for implementation and ongoing administration of Benefits between all vendors.
- Facilitating the onboarding of new hires and acquisitions onto company benefits and wellbeing platforms.
- Administering employee assistance programs and leaves of absence, including medical LOA and unpaid leave.
- Coordinate exchange of data for external and internal plan audits.
- Analyze benefit plan information for outsourcing initiatives.
- Act as key project team member in changes to existing pension and benefits plans and introduction of new plans.
What You Bring
- Benefit administration experience would be preferred.
- Post-secondary education in related field.
- Minimum 2-3 years of progressive experience in benefits field
- Strong numeracy and analytical skills; ability to consolidate information from various sources.
- Comprehensive knowledge and understanding of Group Benefit Products and regulatory requirements.
- Detail Oriented, highly motivated, and resourceful to achieve results.
- A talent for listening and establishing trust with strong customer service skills.
- Ability to effectively utilize Microsoft Excel and PowerPoint
- Understanding of Federal and Provincial regulations, filing and compliance requirements affecting employee benefits programs and plans
- Proven Ability to work in a team environment— Excellent interpersonal skills and ability to collaborate with various team members and individuals across various business units.
- Excellent communication skills, both written and verbal
- Positive attitude with a strong work ethic
Who We Are
NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 6x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.
Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.
Our expertise is matched by our commitment to each client’s goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit
What’s In It For You
NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
Our employees are the foundation of our success.
NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.
Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.
Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.
Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
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