Location
Edmonton, AB | Canada
Job description
ServiceNow Architect
Position Description
CGI is looking for a ServiceNow Architect to define and enable a comprehensive view across the business using technology. The ServiceNow Architect brings deep business and industry expertise, is familiar with industry standards, and effectively works and communicates with the senior management level.
Your future duties and responsibilities
What we’re looking for:
• Confident communicator with strong analytical and problem-solving skills
• Leader who builds relationships and embraces change
• Extensive IT industry knowledge
What you’ll do:
• Understand and evaluate the underlying business goals of the Client;
• Architecting, designing, implementing and integrating ServiceNow solutions that are simple, intuitive, and easy to use that will allow customers to extend and customize the functionality of ServiceNow to meet their specific business need;
• Work closely with customers to understand the business direction, define the solution and present the solution design and architecture aspects to the client through presentations and Daily/Weekly discussions;
• Leading the design, development, testing, roll out and support of innovative software solutions, including mentoring ServiceNow Developers;
• Deal with a broad range of old and new technologies with the skills to recognize and exploit the advantages of both;
• Develop plans to migrate from the existing base to the target architecture;
• Understand and communicate ITIL principles, approaches and standards across teams;
• Work in team-oriented environments, providing architectural technical advice and expertise and guidance to key stakeholders on industry best practices.
Required qualifications to be successful in this role
• Minimum 3-5 years of experience in ServiceNow;
• At least seven (7) years working experience in the information technology sector;
• Strong knowledge of enterprise and solution architecture concepts, values, and methodologies;
• Possess broad range of technical knowledge (e.g. applications, enterprise technology, infrastructure, and telecommunications) and systems experience in multiple platforms;
• Work experience in a tiered support role, such as Ops or SecOps preferred;
• Strong interpersonal skills including the ability to articulate ideas to technical and business audiences;
• A drive for success and to help others achieve their goals;
• Experience in Internet Service Provider (ISP) industry an asset.
#LI-AP1
Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Job tags
Salary
