Cross Border Dispatcher (ASL)

Location

Oakville, ON | Canada

Job description

Who are we?

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

Who we are looking for:

We are looking for an enthusiastic self motivated, cross border Dispatcher/Driver Coordinator

What you will do:

• Schedule, book loads and manage highway fleet maximize revenue.
• Create weekly/monthly schedules for highway drivers.
• Analyze highway lanes to maximize profitability and plan trucks accordingly.
• Coordinate with dispatch team to manage driver hours and downtime.
• Act as the liaison between company drivers/brokers and customers.
• Communicate with drivers to ensure smooth delivery of freight in a timely manner.
• Ensure that the drivers have all the necessary paperwork in order before dispatching to client sites, including alternate routes or special instructions for delivery.
• Complete cross-border paperwork for ACE, ACI, PAPS, and PARS with assistance from dispatch team members.
• Assign trips and movements in Freight Logics, Revenova.
• Identify opportunities with customers, generate leads, and develop quotes to win lanes.
• Deal with escalated customer inquiries as required, escalate to Dispatch Supervisor as required.
• Monitor fleet telematics, Load Link, Border Connect and ensure rates are updated in the system in a timely manner or/as instructed.
• Oversee driver progress via Fleet Complete Telematics
• Work hand in hand with city dispatch to coordinate pick ups and deliveries for highway units.
• Ensure trailer list is up to date and accurate, utilize highway trailer pool.
• Work hand in hand with ASL’s partner companies to generate additional lanes to increase fleet volumes.
• Work closely with Safety and Compliance Supervisor/Manager to ensure a safe driver fleet for ASL.
• Working knowledge and adhering to all DOT Canada & USA rules and regulations
• Perform operational analysis and recommend modifications to increase effectiveness and efficiency.
• Manage and execute sales calls to develop a strong relationship with load brokers and fleet accounts.

Qualifications:

• 3-5 years of Driver Coordinating or Dispatch is a must have
• Experience with ACE, ACI, PARS
• Experience in booking loads

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. ASL Distribution Services, is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent ASL Distribution Services to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.

Job tags

Salary