Location
Scarborough, ON | Canada
Job description
Company Description
Byogo Global Inc. is a privately owned, diversified consumer products business that markets and distributes successful Chinese brands into the North American marketplace. The company's core focus categories are home appliances, pet products, and electronics. The company currently markets and distributes two product lines:
(1) Home Comfort Appliances: Byogo Global offers a range of home comfort appliances under the Smartmi brand ( These products include air purifiers, humidifiers, and fans that are designed to improve indoor air quality and enhance overall comfort.
(2) Luxury Pet Accessories: Byogo Global's Voocoo brand ( offers a range of premium pet accessories, including feed & drink, carriers, leashes & harnesses, and grooming & care.
The company is actively seeking new product lines to add to its portfolio, with a focus on categories that align with its existing offerings.
Key Responsibilities
- Manage and optimize all aspects of inventory, freight and logistics operations, including coordination with all partners, to ensure timely and cost-effective delivery of goods from China to our 2 North American warehouses.
- Handle all customs and duty paperwork efficiently, ensuring compliance with regulations and avoiding delays.
- Aggregate orders from all channels for both Smartmi and Voocoo brands, ensuring accurate picking, packing, and shipping in line with customer specifications.
- Oversee inventory forecasting based on multi-channel demand, manage purchasing requirements, and ensure stock levels are maintained to meet sales needs.
- Process customer returns and manage any issues arising with customer orders, maintaining high levels of customer satisfaction.
- Liaise with the accounting department to accurately record transactions related to inventory receipt from suppliers and shipments to customers.
- Lead and develop the operations team, fostering a culture of continuous improvement and operational excellence.
Qualifications
- Minimum of 10 years in operations management within a manufacturing or distribution setting. Service industry background will not be considered .
- Exceptional organizational and leadership skills, with a strong proficiency in Microsoft Office Suite and QuickBooks or similar accounting software for inventory management.
- Excellent verbal and written communication skills, with fluency in English. Must be capable of negotiating and managing relationships with suppliers, logistics partners, and team members.
- Bachelor's degree in Business, Supply Chain Management, or related field.
- Candidates must have relevant North American experience. Applications lacking this experience will not be considered and should not be submitted.
Requirements:
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