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Location

Victoria, BC | Canada

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Job description

Join our Victoria government client on an initial 12-month contract as a Business Analyst for a critical digital systems project. In a world where the rapid evolution of emergency situations like wildfires demands swift and accurate dissemination of critical information, you will play a key role in shaping how this vital data reaches those in need. If you have a passion for using your business analysis skills to make a difference, possess experience in technical product analysis, and thrive in collaborative environments, we want you to hear from you!

Advantages
• Contribute to saving lives and protecting communities by improving access to critical information during emergencies like wildfires and floods.
• Work in a team-oriented atmosphere that values continuous client engagement, co-development, and a human-centered design approach.
• Enhance your skills in business analysis, Agile methodology, and geographic information systems (GIS) within a supportive, innovative public service environment.
• Be at the forefront of developing and managing digital solutions that leverage open-source projects and modern software development infrastructure.

• Engagement: Build and maintain relationships across a wide range of end users, from citizens to government, influencing decision-making and policy through data-driven insights.

Responsibilities
Work in this project encompasses:
• service design for the entire client journey
• continuous client engagement enabling successful co-development of projects
• elicitation and documentation of client requirements
• development of internal processes for scalable client delivery
• creation of training resources and user guides
• working closely with developers to ensure new features and tools meet user needs

The successful candidate will be the Business Analyst for a critical digital systems project will be working within a branch that operates by developing and delivering using Agile methodology.

The successful candidate will build and maintain client relationships and work with clients to understand requirements and opportunities for new features and service improvements. They will work collaboratively with the Database Administrator, to understand and communicate user needs, and inform design and development.

Qualifications
Education
• Undergraduate (Bachelor’s) Degree or higher in a business, design or technology
discipline or a related field, and a minimum of 2 years of experience gained working in a business analysis capacity.
• Diploma in a design or technology discipline or a related field, and 3 or years more of experience gained working in a business analysis capacity.

Experience
• Business analysis experience on technical products. Preference for products including or related to incident management technology.
• Experience with business analysis activities for changing a process or service, including writing training, educational and/or marketing materials to help onboard clients and increase uptake of a new process.
• Experience with Geographic Information Systems (GIS).
• Experience working collaboratively with developers and UX/UI designers to understand and communicate user needs.
• Experience working in an Agile software development environment, as part of a multidisciplinary team iteratively creating and improving digital products and services.
• Experience with related UX Design methods and tools, including journey maps, service blueprints, and personas.

In addition to the skills and experience set out above, the Proponents should demonstrate that the proposed Consultant(s) have the following additional skills and experience:
• Knowledge of application design and development lifecycle
• Ability to communicate with multiple stakeholders
• Presentation and writing skills
• Knowledge of ticket/incident management technology, preference for Jira Service Management, JIRA, Confluence.

Summary
Seize the opportunity to make a tangible difference in the lives of British Columbians and beyond. Apply now via this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary

$61.57 - $76.96 per hour