SaskJobs
Location
Lloydminster, AB | Canada
Job description
Location:
LLOYDMINSTER
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Application Information
Employer Name:
Saskatchewan Indian Gaming Authority Inc.
Contact Name:
Gold Horse Casino
Contact Phone:
306-477-7777
Description
Responsibilities include: Monitor specific Guest Services department responsibilities, processes, procedures and policies. Customer services include: shuttle services, coat check, Players Club and Marketing initiatives. Assist the Regional Marketing Managers with coordination of promotions and on-site entertainment events.
Assist department management with scheduling, staffing, and performance issues. Monitor communication policies, procedures and standards relating to customer experience. Administrative responsibilities of reporting, inventory control and department needs.
Oversee Convenience Services, such as group bookings, advertising schedule and coat check. Participate in other projects and activities as required, in support of customer service initiatives.
Job tags
Salary
