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Location

Brantford, ON | Canada

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Job description

Inside Sales Representative

You will be an IMPACT player on our team!

With a strong passion for growth , you will invest your time as an integral part of our Inside Sales team. We are looking for an energetic, passionate, and driven person who has a desire to be part of a growing and fast-moving company. Our team is expanding, and we need more talented people to join our mission! 

Who you are:

You’re product obsessed! Your enthusiasm is contagious. You’re driven to find solutions to problems. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. You’re tenacious and you make work fun for those working around you.

Expectations:

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener. You are driven to close sales and grow accounts.

Job Description:

• Manages house accounts as assigned by Director of Sales
• Daily account and sales review for all assigned accounts (to include sales tracking and reporting, estimate review, sales follow ups)
• Schedule regular reviews with the account to ensure clear communication, opportunities and pipeline opportunities are discussed and driven to achieve successful close rates.
• Drive product line growth
• Launch dealer programs and review monthly with dealers assigned.
• Work in conjunction with the Director of Sales if a Rep Group is involved.
• Communicate needs and drive support when required with Director of Sales
• Provide feedback on competitor activity that could impact goal achievement.
• Have a deep knowledge of outdoor segment and how Crown Verity provides solutions to any outdoor space.
• Highly motivated to accomplish goals.
• Critical thinking and creative positioning to support sales driven direction.
• Understand customers go to market strategy and align growth within their business.
• Complete tasks in a timely fashion
• Handle all business with integrity and ethics. 
• Organization, task management, and high drive workflow is required in this role.
• Weekly priority review and accomplishments set in a 1:1 environment is essential to keep business on track.
• Weekly department meeting to table team objectives to foster continuous improvement of best practices.
• Regular dialogue and communication inside Crown Verity to ensure overall team is aligned with expectations of sale and customer expectation.
• Follow proper channels to ensure we are not inside someone else’s scope of responsibility.

Metrix:

• Achieve or exceed targeted sales growth for all accounts per Crown Verity’s annual goals.
• Monthly goal review per plan
• Customer Interaction KPI will evaluate, engagement = to account growth
• Accessory and component growth will be rated and measured separately for overall account growth.
• Maintain and oversee planned marketing strategy and report metrix to Director of Brand Management and Marketing

Additional Notes:

Expectations include high volume call/ inquiry coverage during certain times of the year or around specific events that may occur on weekends or evenings. 

Crown Verity values a person’s unique enhancement to our organization. We feel that a creative work environment gains skills from each person on the team. We are looking to enhance our work environment and know that the right candidate might be you. What new perspective and enthusiasm will you bring to our team? How can we help each other grow not only ourselves but our business as well?

We are proudly a North American company since 1991. We are a growth-oriented company and look forward to your application.

Job : Full Time / Hybrid

Requirements:

• Work Permit

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Salary