Business Development Manager

Location

Markham, ON | Canada

Job description

Direct IME is looking for a Business Development Manager to join our team!

The Business Development Manager will identify opportunities, seek and engage new clients, develop new proposals and manage existing accounts. This position requires the individual to have consistent contact with clients, maintain awareness regarding industry standards and client expectations, utilize time efficiently and travel on an as needed basis.

The successful candidate will work in conjunction with the Vice President of Business Development, as well as with others, to demonstrate and achieve superior customer service and market knowledge, and strive to meet and exceed the company’s revenue objectives.

ESSENTIAL JOB FUNCTIONS:

• Assist to drive the development of provincial, Ontario, sales with particular focus on the medical legal, Independent Adjusters and Life/Health market.
• Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base.
• Act as a liaison between clients and the company, actively promote services, gather and exchanges information.
• Represent the company at industry functions, conferences, tradeshows, seminars, meetings, and when necessary, organize and conduct client entertainment.
• Inform clients of updates in regards to policy changes, services and physicians.
• Assist in resolving client concerns relative to service and report quality issues in a timely manner.
• Visit physicians as necessary and assist with physician recruiting efforts as required.
• Evaluate the results of overall sales efforts regularly and report these results to the Sr. Vice President of Business Development.
• Continuously analyze the market and competition and identify external threats and opportunities and adapt sales strategy to changing conditions.
• Provide weekly, monthly and or quarterly updates as directed
• Attend all sales and marketing meetings as directed; travel when necessary.
• Perform miscellaneous duties as assigned by management.

ESSENTIAL BUSINESS DEVELOPMENT MANAGER RESPONSIBILITIES:

• Carrying out all responsibilities in accordance with the company’s standards, policies, and all applicable employment laws.
• Encouraging positive morale, maintaining harmony among staff, and resolving grievances when necessary.
• In conjunction with management, communicating change effectively and supporting those affected by change.
• Conduct high-level industry research to develop effective sales solutions.
• Promote the company’s products or services to prospective clients.
• Participate in collaborative business meetings to update key stakeholders.
• Provide continuous, constructive feedback to the team.
• Review sales contracts to ensure they meet legal and corporate guidelines.
• Interact with clients and respond to important inquiries about the company’s products or services.

Certificates, Licenses, Registrations:

• Must hold a valid Driver’s License.

QUALIFICATIONS:

• Educational background in business, marketing, or finance
• Must demonstrate accuracy and thoroughness and look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Sharp negotiation and networking skills
• Organizational skills
• Problem-solving skills
• Ability to use intuition and experience to effectively market the company’s services.
• Ability to follow instructions and respond to upper managements’ directions accurately.
• Ability to assist with development and delivery of compelling presentations.
• Must demonstrate the ability to problem solve and develop alternative solutions when dealing with client issues or emotional topics.
• Ability to maintain confidentiality.
• Ability to demonstrate team behavior and willing to promote a positive team -oriented
• Environment with the ability to both convey and understand the philosophies of others.
• Ability to stay focused and concentrate under normal or heavy distractions.
• Ability to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
• Must be detail oriented, organized, and efficient with the capability of establishing instant credibility.
• Must use good judgment and includes the appropriate people in the decision-making process.
• Ability to divide work requirements between office time and travel.

ABOUT US:

Direct IME is one of Canada’s leading providers of independent medical assessments for a reason: your goal is our goal. At IMA Solutions we provide services to the legal community as well as insurers and employers. In the medical-legal sector whether its liability, medical malpractice, plaintiff or defense counsel, we provide unbiased medical reports across the entire spectrum. In the employment and insurance sector we assist in facilitating healthy employees and satisfied plan members through timely diagnosis, pro-active objective treatment recommendations, and most importantly, evidentiary opinion on return to work.

Direct IME is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under provincial or federal laws.

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