Lead the delivery of an unforgettable culinary experience for guests
Provide leadership, development, and motivation to the team to ensure the guest experience is always paramount through consistent delivery of high-quality food and beverages
Oversee all day-to-day and event activity to ensure proper planning and execution
Ensure all fixed assets are in good working condition, and oversee preventative maintenance of assets
Develop and maintain food quality control, profit and loss controls, inventory levels, and labour and product cost monitoring
Accountable for the development of sales budgets and responsible for the successful execution of these budgets
Responsible for generating growth and restaurant sales and transactions (guest counts)
Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met
Identify root causes of gaps in guest satisfaction and assist in the development of corrective and proactive action plans where appropriate
Oversee the development of short and long-term financial and operational plans
Requirements
An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
Minimum 8 years of experience in the food and beverage industry with 5 years of experience in a management role in the food and beverage industry in a similar environment
Bachelor’s degree in a related field or an equivalent combination of education and experience
Proven record of effective conflict resolution and service recovery
Acute financial management skills
Effective verbal and written English communication skills
Strong interpersonal with the ability to establishing cooperative working relationships
Strong organizational and time management skills, with the ability to manage in a diverse environment with a focus on guest service
Level 1 and Level 2 Food Safe Certification - Serving It Right License
Excellent professional presentation
Ability to meet the physical demands of the job (i.e. mobility, standing, walking, lifting for the majority of the day)
It is essential to have the flexibility to work evenings, weekends and holidays
