Manager, Diagnostic Imaging

Location

Newmarket, ON | Canada

Job description

JOB SUMMARY:

The Diagnostic Manager will have a proven track record of strong leadership and change management.  This role will manage the department staff, patient flow, wait times, budget, staffing, quality program and lead continuous quality improvement initiatives throughout the department in alignment with Southlake’s values. The Manager will believe in putting patients first and, as a result, make customer-focused services a priority within the department. We will look to the Diagnostic Manager to challenge expectations and set high standards of performance and achievement, while embracing the hospital’s quality framework that pertains to the Diagnostic Imaging Department.  The department is divided and supported by two Diagnostic Imaging Managers.

PRIMARY RESPONSIBILITES:

• In collaboration with the Director of laboratory and Diagnostic Imaging, responsible for operational functions in the Diagnostic Imaging department.
• Responsible for all aspects of employee engagement (recruitment, performance management, retention).
• Guide and approve policies.
• Create a safe environment for staff and patients in collaboration with Occupational Health and Safety and IPAC.
• Monitor Diagnostic Imaging metrics.
• Accountable for the Diagnostic Imaging budget.
• Work with the Diagnostic Imaging Leadership team to create the program roadmap.

EDUCATION/CERTIFICATIONS/LICENSES:

• A dynamic, innovative team builder with a track record of operating on the leading edge of clinical and management excellence.
• Registered with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) preferred.
• Relevant Bachelor's degree or equivalent combination of education and experience.
• 3 years of related supervisory experience.
• Has exceptional people skills and knows how to bring out the best in the entire department.
• A recognized coach, mentor, and facilitator, who fosters collaboration and will ensure that Diagnostic Imaging services are integrated and aligned with patient needs as well as the needs of health-care providers.
• Demonstrate verbal and written communication skills necessary to effectively disseminate information across the institution.
• Financial and business acumen.
• Foster an environment that promotes teamwork.
• Demonstrate a commitment to professional development.
• Demonstrate a high degree of technological expertise (email, word processing, spreadsheet formatting, e.g. Word, Excel, Online scheduling/calendar maintenance).
• Experience with LEAN.
• Knowledge of Accreditation Canada requirements.
• Demonstrate the ability to provide leadership, support, and critical analysis in stressful, complex and emotional situations.
• Bring both strategic and operational insight to service planning and implementation and contribute to goal accomplishment consistent with the vision of the hospital.

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