Associate Director, Enterprise Solutions
Location
Etobicoke, ON | Canada
Job description
Find Your Spot at Humber
At Humber, our career paths open up infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in higher education and want to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.
Humber, Information Technology Services provides leadership for the continuous development of a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community improve business processes and enable better decision-making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors
Job Details: Position Title: Associate Director, Enterprise Applications
Status: Full-time
Hours per week: 37.5
Faculty/Department: Information Technology Services
Campus/Location: North (Toronto)
Salary: $104,703 - $157,055
Enterprise Applications supports Humber’s academic and administrative outcomes by leveraging digital applications and insights to deliver on them. The Enterprise Applications portfolio includes the organization's enterprise applications (including Student, Learner, HR, Finance and Digital Identity solutions), enterprise architecture, business analysis, testing, data analytics, and reporting functions. Enterprise Application’s team members work closely with our clients across campus to understand their academic and administrative needs and connect the right digital applications and services to meet those needs.
What you will do: Under the general direction of the Director, Enterprise Applications, the Associate Director, Enterprise Solutions is responsible for managing technology products and technical offerings; overseeing the delivery of new and maintenance of existing capabilities. Oversight accountabilities include:
- Product Strategy/Roadmap
- Financial Management
- Backlog Management
- Defect Management
- Delivery Planning
- Delivery Execution
- Delivery Risk Management
- Technical Risk Management
- Team Management
- Vendor Management
- Relationships/Partnerships Management
- Change Management
- Executive Updates/Reporting
In addition, the role may also, on occasion, act on behalf of the Director in the Director’s absence.
This role will focus on supporting the enterprise applications products including Ellucian Banner Student and Finance suite hosted on AWS using Oracle databases and middleware. The Associate Director may be required to support other products within the Enterprise Application’s portfolio including SaaS solutions Oracle HCM, Destiny One, CRM solutions including Salesforce and Microsoft Dynamics; business intelligence and data analytics solutions including Cognos and Microsoft PowerBI; and custom software extensions written in Java, PL/SQL or utilizing the Microsoft Power Platform.
What you bring to the role:
Education:
- The successful candidate will hold a degree in Business Management, Computer Science, or Information Management Science as well as one or more of the following certifications: Project Management Professional (PMP); an Agile Certification; Information Technology Infrastructure Library (ITIL) v4; AWS or Microsoft Cloud Certification; and/or Change Management (such as ProSci).
- In addition, the candidate will demonstrate a commitment to lifelong learning in pursuit of excellence in leadership.
Experience:
- The incumbent will have at least seven years of Information Technology experience (cloud computing, artificial intelligence, cybersecurity, data science, data analysis, DevOps, machine learning, product management, software development, and/or systems and networks) with five to nine years of practice in a leadership role. Experience in post-secondary education and/or the public sector is a benefit.
Skills:
- Leadership - Setting short-term strategy and tactical deliverables; prioritizing, planning, and scheduling activities; recruiting, developing, and retaining talent; leading a team in the execution of plans; mentoring and coaching a team; and reviewing performance and addressing issues.
- Strategy and Planning - Contributing to the technical vision and cohesion; evolving the technical architecture; authorizing and enabling changes; protecting data and systems from threats; scaling services for capacity and performance; and making build versus buy decisions.
- Innovation and Adoption - Partnering with the organization to accelerate and drive its business goals; advising decision makers on opportunities and risks; evaluating emerging technologies; collaborating with the academic community on the student experience; evangelizing the effective and profitable use of technology; and participating on committees and on working groups.
- Client Engagement - Serving as a primary technical point of contact; responding to end-user issues/concerns; working to eliminate barriers and maximize client satisfaction; acting as a brand ambassador for the information technology organization; measuring and reporting on projects, programmes, and services; and acting on behalf of Director in the Director’s absence.
- Resources and Budget Planning - Overseeing services to ensure functionality; establishing and enforcing standards and practices; identifying and responding to technical risk (whole lifecycle focus); responding to faults/failures to maximize service availability; negotiating and enforcing supplier contracts; and preparing and overseeing budgets.
Abilities:
The successful candidate will be able to:
- Explain technical terms to non-technical clients with ease
- Actively listen to others
- Know when to be a leader and when to be a team player
- Delegate tasks and focus on end-goals
- Walk someone through a technical problem with patience
- Accept change and look for creative solutions
- Seek out unique solutions
- Identify an agreement that satisfies both parties
- Articulate ideas clearly to others
- See every project through to its end.
What’s In it for you?
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- A diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks.
- Highly supportive work culture
At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.
Equity, Diversity and Inclusion:
Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Accommodation:
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement:
At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion
Hours Per Week 37.5
Position Type FT Administration
Minimum Salary 104,703.00
Maximum Salary 157,055.00
Work Locations:
North Campus
205 Humber College Blvd.
Etobicoke M9W 5L7
Job Family Information Technology
Deadline to Apply 25th March 2024
Job Posting 3/11/24
Department Enterprise Application
Job tags
Salary
$104.7k - $157.06k per year
