Bilingual Account Representative, Dealer Financial Services

Location

Markham, ON | Canada

Job description

​​​​​The Account Representative is responsible to monitor risk for all dealers using DFS floorplan within his/her assigned territory. In the event of elevated risk, Management is alerted and appropriate actions are taken to mitigate.

 

Responsibilities:

• Approval of new funding requests
• Releasing of pended MC/PE orders
• Reconciliation of dealer inventory audits
• Collection of sold product and outstanding charges
• Manage inbound and outbound calls and emails with DFS dealers and respond to inquiries
• Monitoring and recording of dealer overlines
• Escalations to DFS Supervisor/Manager (as applicable)
• Month End Reporting and Ad-hoc Reporting for Management
• Processing refunds and applying credits from sales

Qualifications:

• Post Secondary Education
• 3-5 years related experience in Business and/or Finance.
• Fluently bilingual in French and English required
• Above average analytical, decision making and negotiation skills
• Detail-oriented and self-motivated to take the initiative to drive account resolution
• Develops and maintains good working relationships with all members of the team as well as all other internal and external stakeholders
• Wholesale Inventory Financing (would be a benefit)
• Collections and Customer Service (would be a benefit)

Honda Canada Inc. is committed to providing accommodation in its recruitment processes to applicants with disabilities, upon request. The accommodation will take into account the applicant’s accessibility needs.

If you require accommodation at any time during the recruitment process, please email Human Resources at [email protected] or call (905) 888-4331.

Job tags

Salary