Service Coordinator - Operations Support - Skilled Trades
Location
Bolton, ON | Canada
Job description
If you are an experienced Service Coordinator - Operations Support in skill trades , we have the perfect opportunity for you!
Our client is looking for Service Coordinator - Operations Support to join their team.
What we offer :
- Days of Work: Monday to Friday
- Location: Bolton , ON
- Dates of assignment: ASAP for 18months contract
- Shifts : Days 9 AM to 5 PM Afternoons – Hybrid 3 days in office.
- Pay: $ 35/hr. - $39/hr. depending in experience with excellent benefit package
What you do:
Reporting to the Branch Manager the Service Coordinator /Dispatch Coordinator – operations support will be the main contact for all customer inquiries. He or she will need to define the work schedule considering the availability of labor and spare parts, while ensuring effective planning that meets customer needs.
- Answering service calls during business hours; Receives customer requests for service assistance.
- P lanning schedule for repairs, inspections, installations, project s and on call
- Make sure spare parts are provided on time .
- Coordinate the supply of mobile equipment.
- Create or update the maintenance planning to our customers.
- Scheduling of field technicians to the customer site
- Inform the technicians of the situation at the customer site.
- Work in collaboration with Managing Director and project managers in their activities requiring service technicians.
- Follow up on billing and invoicing.
- Follow up on service technician safety training.
- F ollow up on annual inspections.
- Promote health and safety prevention and action towards the team and customers.
- Promote products and services to prospective customer s.
- Works closely with service technician team to provide best-in-class customer response time.
Who you are:
- Must have a diploma in engineering or relevant discipline or related experience and/or training, or equivalent combination of education and experience .
- Must have 2 – 3 years of experience as a Service Coordinator/Dispatcher Coordinator/Operations Support , in an industrial field.
- Must have excellent pr oject management skills.
- Must have e xcellent communication skills, sense of customer service.
- Must have f lexibility and adaptability to handle schedule changes at a moment’s notice .
- Must have a bility to work in a fast-paced work environment.
- Must have a bility to meet scheduled deadlines.
- Must have basic accounting skills , knowledge of Microsoft Office Suite , and SAP.
- Must have the a bility to work independently with minimal supervision.
- Must have k nowledge of lifting and handling equipment and all components .
About Drake International:
Since 1951, Drake International continues to be a global leader in flexible and permanent staffing: we help businesses find the perfect candidate and job seekers find the perfect career in Canada and across the globe. Connect with us today.
Drake International is an equal opportunity employer. We are committed to championing accessibility, inclusivity, and diversity in the workplace. Accommodation is available on request at all stages of the hiring process.
Join the Drake Talent Network DRAKETALENTNETWORK.COM. It is free, simple, and quick.
INDTorontoWest
If you are an experienced
Service Coordinator - Operations Support in skill trades , we have the perfect opportunity for you!
Our client is looking for
Service Coordinator - Operations Support to join their team.
What we offer :
What you do: Reporting to the Branch Manager the Service Coordinator /Dispatch Coordinator – operations support will be the main contact for all customer inquiries. He or she will need to define the work schedule considering the availability of labor and spare parts, while ensuring effective planning that meets customer needs.
Who you are: About Drake International: Since 1951, Drake International continues to be a global leader in flexible and permanent staffing: we help businesses find the perfect candidate and job seekers find the perfect career in Canada and across the globe. Connect with us today. Drake International is an equal opportunity employer. We are committed to championing accessibility, inclusivity, and diversity in the workplace. Accommodation is available on request at all stages of the hiring process. Join the Drake Talent Network DRAKETALENTNETWORK.COM. It is free, simple, and quick. INDTorontoWest
Job tags
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