HR Admin Coordinator

Location

Saanichton, BC | Canada

Job description

Join our team

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you'll do

As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation

Qualifications

What you bring

• 1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
• Understanding of TES Customer HR policies, procedures & collective agreements
• Understanding of HR processes & functions (payroll, hiring, etc.)
• Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
• Demonstrated superior customer service orientation, with an excellence in verbal and written communication
• Superior interpersonal skills with the ability to diffuse conflict and emotional situations
• Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
• Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

Job tags

Salary