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Location

Ottawa, ON | Canada

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Job description

Position: Client Service Associate
Location: Ottawa (hybrid) downtown
Salary: Up to $52,000 plus excellent group benefits, RRSP, 3 weeks’ vacation

An excellent opportunity to join a National Association as a Client Service Associate focused in providing client and administrative services to their members.

Reporting to the Manager within a small team, this key role supports a high volume of inquiries plus handles a range of tasks as quality assurance of data, documentation control and pulling reports across various databases.

Responsibilities include but not limited:

- First point of contact for all inquiries inclusion of industry authorities.
- Administrative support, scanning documents, verifying receipt of documentation, appropriate follow up for any missing documentation.
- Ensure the integrity of the database, kept updated and accurate.
- Create daily reports necessary for accounting and reconcile to the appropriate file.
- Supporting meeting preparation and any necessary activities.
- Facilitate fund requests according to internal policy and processes.
- Take on projects as directed by the Manager. Qualifications:

- Post-secondary education.
- Three years in client service, preference in a health organization or a professional association.
- Excellence in client service, attention to detail and excellent listening skills.
- Ability to work under pressure, demonstrating diplomacy, empathy, and good judgement.
- Ability to juggle multiple priorities, difficult situations.
- Above average English communication skills, professional writing ability.
- Proficiency in French is an asset.
- Strong proficiency using various software programs, a wiliness to learn new applications and programs.

For more information, please email your resume to [email protected].

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here .

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