Sr Admin Assistant

Location

Whitby, ON | Canada

Job description

Hi! We’re Jiffy. We launched over a decade ago with a simple mission: use technology to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We’re more than a t-shirt company; we’re a support system for the creator + creator economy, home hobbyist, small business owner, and more. Today, we help hundreds of thousands of entrepreneurs and small businesses build their vision from scratch.

We are a rapidly growing e-commerce company and are looking for go-getters and technologists who are interested in using their experience to help us serve our customers.

As a Senior Administrative Assistant, you will play a crucial role in supporting our team and ensuring the smooth operation of our office reporting into the Director of Corporate Affairs. Your responsibilities will include a wide range of administrative tasks, including executive calendar management, travel coordination, office management, and communication with internal and external stakeholders. You will be expected to proactively solve problems, maintain confidentiality, and handle a diverse set of tasks efficiently and effectively.

Please note : this is a hybrid role, required to be in-office 2-3 days per week during core business hours, and as-needed in our busy season.

Requirements

Key Responsibilities

• Manage the executive team's calendars, scheduling meetings and conference calls.
• Coordinate and book travel arrangements, including flights, accommodations, and transportation. Complete executive expense reports.
• Prepare and distribute internal and external communications, reports, and presentations.
• Handle incoming and outgoing correspondence, including email, mail, and phone calls.
• Act as the first point of contact for visitors, clients, and employees.
• Manage office operations and cleanliness, including inventory management, handling facilities issues, assembling quarterly shipments, etc.
• Assist in planning and organizing company events and meetings.
• Support recruiting and onboarding of new employees.
• Conduct research and compile information as needed for various projects.
• Maintain confidentiality and handle sensitive information with discretion.

Qualifications & Skills

• Proven experience as an administrative assistant or in a similar role.
• Strong proficiency in Google (Gmail, Calendar) and Microsoft Office (Word, Excel, PowerPoint).
• Exceptional organizational and time management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a focus on accuracy.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities and a proactive approach.
• Discretion and ability to handle sensitive information.
• Knowledge of office equipment and systems.
• Bachelor's degree or equivalent experience is preferred.

Company Values

Good People : Our customers are partners in our journey. There is no us or them, just good people working collaboratively to find solutions, create exceptional products, and build lasting relationships based on trust and mutual respect.

Bias For Action : Be decisive, take action, and make effective decisions quickly to move the business forward. 

Own It : Professional accountability is fundamental. Regardless of titles, no task is out of scope to ensure we deliver the best possible experience for our customers.

Lead With Data : We leverage data as our guiding North Star, collecting a constellation of insights to illuminate our path and take swift action toward measurable results.

Make Base Hits : In the spirit of Kaizen, we believe excellence comes from raising the bar a little higher every day, rather than hoping for a grand slam.

Be Curious & Learn : We foster a culture of perpetual curiosity, encouraging exploration and growth. We challenge the status quo and empower ourselves to evolve, adapt, and innovate.

Dive Deep : We delve beyond the surface and investigate for a comprehensive understanding. By immersing ourselves in the details, we are equipped to make insightful decisions and drive meaningful value for our customers.

Bootstrap Ethos : We are relentless, resourceful, and motivated by being a catalyst for our customers’ success. As responsible custodians of capital, we continually reinvest and minimize costs to enhance our customers' experience.

Supersize It : We think bigger, act bolder, and achieve greatness in everything we do.

Hire & Develop Winners : Our team is fueled by passion for our mission and taking ownership to deliver a positive impact. We continually raise the bar on excellence and build careers with every hire and promotion. A rising tide lifts all boats.

Disagree & Commit : The best solutions arise from constructive debate of informed opinions. We exchange perspectives, seek domain knowledge, then align and commit fully to the final decision.

Eliminate Friction : We proactively identify obstacles and streamline operations, creating a frictionless experience for our customers, partners, and team. By asking “5 Whys'' we get to the root cause and resolve issues at their source.

If you are a highly organized and detail-oriented professional looking to take the next step in your administrative career, we encourage you to apply. Jiffy is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Benefits

Why Work At JiffyShirts?

It's more than a job.

We focus on building a team of people who emulate our core values. We look for people who take ownership, raise the bar, drive innovation, and are curious to learn. At Jiffy, we maintain our stellar culture by working collaboratively and encouraging growth with learning opportunities.

We provide the necessities.

We offer competitive salary packages, annual bonuses, health benefits, paid vacation, and more. We also take learning and professional development seriously - providing a Professional Development Budget of $1250 annually.

We have an office you’ll enjoy going to.

Jiffy is a global remote-first company with team members spanning 17 countries across North America, Europe, Asia, and Australia. We’re a diverse team of mission-driven professionals inspired by the success stories of our customers. Please note : this is a hybrid role, required to be in our Whitby office 2-3 days per week during core business hours, and as-needed in our busy season.

Plus some extra things.

We believe there is a direct correlation between your performance/satisfaction, living a healthy lifestyle, and maintaining good work-life balance. To support this trifecta, we provide you with an annual budget of $750 for well-being and wellness-related expenses. You’ll also receive $200 of store credit each year to purchase products from our website.

Job tags

Salary

$200 per day