Department Manager - Bistro (Food Services)
Location
Kelowna, BC | Canada
Job description
Good People, Good Food. Do you love healthy, organic products? Want to work in a fun environment that helps you grow and thrive? Come to work at Nature's Fare Markets.
DEPARTMENT MANAGER - BISTRO (FOOD SERVICES)
Do you love healthy food and customer service? Are you an experienced restaurant manager or chef looking for an opportunity for greater work/life balance? Then maybe this opportunity is for you...
In our Bistro, we are passionate about creating delicious food made with carefully chosen organic, local, sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets.
The Department Manager - Bistro oversees the daily operations of the Bistro department, ensuring that they run efficiently and smoothly. This dynamic role will lead the growth of this department from both a preparation and onsite food production capacity as well as facilitating a second to none customer experience for our guests.
PERKS:
- Competitive wages starting at $22.50 - 27.50 / hour
- Flexible benefits
- Sweet store discount - up to 25%
- Positive team environment (work with like-minded, mission-driven people)
WHAT WE ARE LOOKING FOR:
- A passion for organic food and natural medicine and love of the retail and grocery industry
- Strong, effective leadership skills
- Excellent communication skills
- Minimum of 2 years’ experience in a management/supervisor role
- Previous food service experience in a fast paced, customer centric environment
- Experience in a retail environment, including food service, smoothie, coffee, and deli style services, preferred
- Must be available to work evenings and weekends
- You're a delegator and able to direct the work of others but are always able to work as part of a team and foster a positive work environment
- Strong organizational skills
- Must have proven exceptional customer service skills
- Food Safe certificate
- Ability to manage multiple competing priorities under pressure
WHAT YOU'LL BE DOING
- Manage the day-to-day operations and performance of the Bistro Department team, including setting direction for daily tasks, providing in the moment coaching to team members, and taking a hands-on approach to leadership within the department to empower your team to excel
- Set the standard of customer service expected from all Bistro employees and actively work with the management team to meet standards of operations
- Managing inventory and writing orders to ensure adequate stock levels for department while reducing food waste
- Monitor and maintain stock inventory levels to avoid over and under stock problems.
- Manage product storage, maintenance, and rotation activities to avoid any damages or spoilages
- Assist in preparation of inventory and sales budgets
- Analyze profit and loss statements and recommend improvements to meet department goals
- Develop sales promotion programs to attract more customers
- Coordinate with employees to operate the Bistro to achieve sales goals
- With support of the Store Manager, manage the human resource components of the team including hiring, performance evaluations, and coaching and disciplinary conversations
- Ensure cohesive interaction between all team members and undertake conflict resolution when necessary
- Collaborate with other managers and corporate teams to provide new ideas and feedback as well as to execute brand wide initiatives
- Maintain and promote current knowledge of company policies and procedures, and hold your team members accountable to following these as they apply to their daily responsibilities
- Be a champion of company mission and values by putting people first, doing the right thing, engaging with our community, challenging the status quo and last but not least, creating a FUN work environment!
Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.
Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.
Apply online today!
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