Digital Product Manager

Location

Mississauga, ON | Canada

Job description

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy! We have been honored with recognitions such as  Waterstone Canada’s Most Admired Corporate Cultures , the 2022 Report on Business Women Lead Here ,  Report on Business for Canada’s Top Growing Companies  and  TSX30  as one of the  best performing companies on the TSX . We've also received the  Greater Toronto Top Employers Award  and  certified as a Great Place to Work® . We're on the lookout for the best and brightest to join our team!

Our vision is to provide everyday Canadians a path to a better tomorrow, today.  As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

We seek an individual dedicated to delivering unparalleled customer experiences across our mobile and digital platforms. As the Digital Product Manager , you'll serve as the driving force behind our marketing efforts, with a keen focus on enhancing our Mobile and Web channels. You'll directly manage and refine our suite of digital products across multiple brands and applications within the goeasy, easyfinancial, and easyhome domains. We're looking for someone with robust product management skills and a proven track record of uniting cross-functional teams to foster a customer-centric culture and spur exponential growth for goeasy.

In this role, you'll spearhead all product and marketing initiatives from inception to fruition, crafting a cutting-edge online user experience for goeasy.

What will you be doing?

• Own product development for all online platforms and the product enhancements roadmap, aligning with organizational strategies.
• Lead the digital roadmap to drive greater conversion rates, focusing on short and long-term strategies.
• Collaborate on creating epics, user journey maps, and user stories using Jira, serving as a digital customer experience expert.
• Create prototypes and mock-ups with Designers and technical teams using tools like Figma or Mural.
• Advocate for the customer, ensuring digital products are optimized with user-centric design.
• Translate customer journeys into technical specifications to advance the product roadmap.
• Participate in Scrum ceremonies to support agile development processes.
• Incorporate usability studies and research into product requirements to enhance user satisfaction.
• Work with cross-functional teams, including marketing, agency partners, IT, BI, and Channel Enablement, to implement digital solutions.
• Define scope and requirements for digital product features and ongoing enhancements, managing backlog and project activities.

What experience do you have?

• 3 to 5 years of experience in end-to-end execution, from ideation to delivery, of quality mobile and web applications.
• Proficient communicator, adept at guiding teams in understanding project objectives and priorities.
• Strong understanding of digital product management principles and best practices.
• Basic technical proficiency, data-informed decision-making, and logical thinking skills for effective trade-off assessments.
• Ability to research and evaluate designs and technologies to drive efficiencies and desired outcomes.
• Proven track record of product delivery across multiple projects and distributed teams.
• Highly collaborative, with the ability to build and nurture relationships across diverse teams.
• Customer-focused mindset, dedicated to delivering optimal user experiences through complex problem-solving.
• Understanding of UI/UX principles and proficiency in mobile and web technologies.
• Nice to Have:
  • Experience working in both Waterfall and Agile/Scrum environments.
  • Product Management certification or equivalent experience.
  • Training in UX and/or UI Design.
  • Agile certification (CSM, CPO).

We offer a Flexible Work Program that provides you the ability to  work three days onsite per week , between our Mississauga and downtown Toronto office.

Internal Applicants:  please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Job tags

Salary