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Location

London, ON | Canada

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Job description

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

As an Account Manager at Allied Universal®, the Account Manager job is accountable for day-to-day operations of an assigned account, including management and professional development of security personnel. The Account Manager will build, improve, and maintain relationships with clients and employees: develop and retain staff; coordinate needed support services and solve problems to effectively run the account. This role is responsible for meeting or exceeding financial and operational goals; provide quality customer service. The Account Manager maintains or oversees maintenance of weekly operating schedules, completion of payroll for assigned security personnel and provides after-hour emergency response as required.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Supervise the day-to-day security operations of an assigned client site
  
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support
  
• Ensure the client site is provided with high quality security services to protect people and property
  
• Build, improve, and maintain effective relationships with both client and employees
  
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

BASIC QUALIFICATIONS:

• Formal Education, Licenses, and Certifications Required:
  • College degree in Criminal Justice, Business Administration, or related field
  • Must possess, or be able to obtain, a valid security license
• Type and Length of Specific Experience Required:
  • Minimum of two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
  • Experience in hiring, developing, motivating, and retaining quality staff

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Salary