My Insurance Recruiter Inc
Location
London, ON | Canada
Job description
Primary Role Responsibilities and Accountabilities:
The Account Manager position assists the Commercial Lines department in meeting service level objectives by solidifying client relationships, by providing superior customer service, updating client information, producing quality documents and providing support to the Producers.
Major Responsibilities:
1. Service a portfolio of diverse and complex commercial lines accounts, including but not limited to responding to phone calls, emails, faxes from clients and insurers regarding insurance, claims, or administrative issues and addressing the request. 2. Assisting producers with the marketing and/or placement of any new business submission. 3. Manage policy expirations by obtaining renewal information, negotiating with insurers for optimal renewal terms and providing clients with renewal options in a timely fashion. 4. Prepare account summaries and renewal presentations as required including premium financing options for all renewal premiums 5. Maintain electronic files and documentation in an orderly, up to date manner based on PBL procedures. 6. Assist Producers and other departments in cross selling, and account rounding. 7. Keep Producers fully informed of any important development on their accounts. 8. Assist other team members from time to time as requested in order to ensure team goals are achieved.
Job tags
Salary
