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Manager, Enterprise System

University of Waterloo


Waterloo, ON | Canada

Job description

The Manager, Enterprise system is responsible for strategic planning, execution and maintenance of the department’s Enterprise system to support Campus Housing’s business operations. Reporting to the Assistant Director, Shared Services, this position leads and develops a diverse team in the day-to-day operations of the system, which includes collaborating with stakeholders to gather and fulfill requirements, modifications and enhancements including design, development, and user acceptance testing.


The position plays a key role by providing leadership and technological infrastructure necessary to provide Campus Housing student touchpoints related to (1) applications, (2) room bookings, (3) housing offers, (4) contract acceptance and (5) reporting. Additionally, working with the Assistant Director, Shared Services, the Manager will carry out the strategic direction of the Enterprise system, including the ongoing assessment of the system roadmap and development of key performance indicators in order to meet and optimize the mission, vision and values of the department.


This position is contingent on funding.

Client Relationships and Support

Ensure the effective utilization, development and deployment of people and financial resources

Project Management of the Enterprise System operational tasks and deliverables

Responsible for the effective customization, deployment and maintenance of the Enterprise system technology

Manage the strategic planning and continuous improvement of the Enterprise System

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations .


The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.


All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at  [email protected] or 519-888-4567, ext. 45935.

Job tags

Permanent employmentFull timeContract workCo-op


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