Manager Incident Management

Location

Calgary, AB | Canada

Job description

Requisition ID: 180512

Career Group: Corporate Office Careers

Job Category: IT Cyber Security Technology & Ops

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Ontario; Alberta; British Columbia; Nova Scotia

City: Mississauga / Calgary / Vancouver / Stellarton

Location: Tahoe Office, Calgary Office, King St. Office, Vancouver Office

Postal Code: B2Y 4B1

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

We are a growing Canadian company and market leader in grocery and pharmacy nationally and in communities across the country, with an opportunity to impact more than 20 banners and 1500 stores. Our family of over 134,000 teammates and franchise affiliates are on a mission to nurture the things that make life better - great experiences, families, communities, and our teammates.

Ready to make an Impact?
We're expanding our Cyber Security team as we embark on a five-year transformation to bring our Security capabilities to the next level. Watch our Director of Cyber Security, Angela Mathies, discuss our exciting work and why she chose Sobeys:

You are a builder, influencer, and change agent

In this exciting role, you will be leading a 24 x 7 team of high performing Cyber Security Operations Incident Responders that are highly skilled and knowledgeable in all facets of incident response. On any single day, you will be involved in co-ordinating and leading the team through Cyber Security related incidents and investigations. You will have the technical expertise and knowledge to understand the threat situation, ability to contain and remediate the incident all while providing senior leadership with continuous updates of the situation in a clear and concise manner.

You are also accountable to facilitate and provide an incident response report that outlines the incident details, timelines, actions taken, and lessons learned. These reports will be completed and shared with senior leadership once the incident has been resolved. Any actions items contained in the report that are still outstanding will be tracked by you until the item/s are officially resolved.

Lastly, you are an exceptional leader who drives for continuous improvements. You will possess the skills to develop KPI's and metrics that demonstrate the effectiveness of our Cyber Operations Incident Management program. You will be responsible for the creation and submission of weekly / monthly reports to our various stakeholders. You will also be responsible for continuous improvements to playbooks and standard operating procedures to ensure that future incidents can be resolved quickly and effectively.

Here's where you'll be focusing:

Sobeys Inc. is investing big in technology - Join us and invest in your future

We are on a journey to completely transform how we do business, and we offer a hybrid work model with the opportunity for additional flexibility. Join us if you:

• Are excited about leading, coaching, and mentoring a team of Cyber Security Operations professionals.
• Take pride in your ability to protect complex technology ecosystems from increasingly sophisticated threats.
• Are confident in your ability to learn new technologies and easily adapt to a constantly evolving threat risk environment.

This is an outstanding opportunity to join a leading Canadian company with a clear vision of their future in Cyber Security. Are you ready to be part of this success story? #cyberatsobeys #DigitalatSobeys #LI-Hybrid

What you have to offer:

What you bring to the table:

• Expert in the continuous monitoring and improvement of an organization's security posture while preventing, detecting, analyzing, and remediation of Cyber Security incidents.
• Experienced in supporting the evolution of a Cyber Security Operations incident response program through continuous updates to Cyber-related documentation including incident playbooks, policies, standards, procedures, and guidelines.
• Ability to understand emerging Cyber Security threats and risks to our cloud and on-prem environments and develop solutions to mitigate.
• Passionate about providing development opportunities to team members, including the identification of training requirements, creation and implementation of appropriate development plans.
• Enjoys working in collaboration with our internal Cyber Security teams (Threat & Platform Management) to constantly improve and evolve our Cyber Security Operations program to be best of breed.

What you have to offer:

• An undergraduate degree or diploma in computer science, engineering or related technical discipline.
• 5+ years of industry experience working in Cyber Security.
• 2 - 3 years of experience leading an incident response team.
• Ability to communicate efficiently and effectively to senior leadership.
• Knowledge of incident response tools, such as SIEM (Security Information and Event Management), EDR (Endpoint Detection and Response), and log analysis tools.
• Knowledge working in a complex retail technology environment, is desired.
• GIAC GCIH, CISA, CISSP, CISM, or similar industry certification, is preferred.

The salary range for this position in [British Columbia] is [$90,666K - $125,000K per year]. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, including health and dental coverage, life, short-term and long-term disability insurance, tailored to meet your needs.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation

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Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

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