Administrative Coordinator
Location
Toronto, ON | Canada
Job description
Position: Administrative Coordinator
Location: Downtown Toronto (hybrid 2 days per week on-site)
Salary: $25 per hour
Job Type: Contract (4-6 months to start) extension and/or possible temp-hire
Our client, a regulatory body, is currently in search of an
Administrative Coordinator to join their team on a temporary basis. As an Administrative Coordinator, your responsibilities will include providing administrative support and implement bylaws, regulations, policies, and procedures for members within a customer service-oriented setting.
What you'll be doing:
- Participate in and support annual regulatory processes, such as the collection of membership dues.
- Review lists of members who have not fulfilled their annual obligations.
- Draft internal and external communications, including manual forms, decision letters, and website content.
- Prepare files for the Membership Manager's review, providing sign-off recommendations for approval/denial on behalf of the Registrar.
- Review all membership-related documentation, applications, and processes.
- Respond to membership inquiries and handle escalated member calls from the Customer Service Centre and other departments.
What you need:
- Post-secondary education in Business or a related discipline.
- 2-5 years of administrative and customer service experience.
- Advanced proficiency with Microsoft Office and Microsoft 365.
- Experience in a rules and standards, membership, or customer-oriented environment is an asset.
- Strong organization and time management skills with excellent communication (both verbal and written).
This is nice to have: - Knowledge of the regulatory environment.
- Previous experience with complex bylaws, policies, and procedures.
- Demonstrated knowledge and prior experience with Salesforce.
If this sounds like you, please email your Word Version Resume to Angelica Stewart
[email protected] .
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