Stenographer I

Location

Labrador City, NL | Canada

Job description

Job Description

Stenographer I
Labrador Grenfell Zone Surgical Booking Clerk
Permanent Full Time
Happy Valley-Goose Bay, NL
56245POS

Reporting to the Zone Manager for Waitlist/Surgical and Endoscopy Booking, the incumbent will coordinate booking of surgical and, at times, endoscopy procedures, within provincial benchmarks for priority classifications, in conjunction with OR Clinical Nurse Managers & staff, family physicians, North Coast Clinics staff, and Centre Intergre de Sante et de Services Sociaux (Integrated Health and Social Services) for Quebec patients (Fermont and Southern Shore). This position is also responsible for maintaining accurate and organized surgical waitlists at the Labrador Health Centre.

Qualifications:
" Successful Completion of a two-year Office Administration Diploma (Medical Terminology Course required) or equivalent from a recognized post-secondary institution;
" Minimum typing speed of 40 words per minute is required. Applicants will be required to take a typing/keyboarding test;
" Previous experience working in OR Booking is considered an asset;
" Requires excellent communication and problem-solving skills;
" Must demonstrate the ability to co-operatively and effectively engage within a Surgical/Endoscopy Booking team, with clients, staff, physicians, and the general public to ensure seamless surgical booking;
" Must demonstrate ability to understand and strictly adhere to policies regarding patient privacy & confidentiality;
" Must be proficient in the use of computers, including knowledge of and adherence to electronic mail policies for internal and external communication, word processing/data entry capability, Power Point, Excel, printers, scanners and fax/photocopiers;
" Must be proficient in Teams, Meditech & Electronic Medical Record platforms;
" Must demonstrate ability to prioritize duties and work independently to complete multiple tasks concurrently in a fast-paced environment;
" Understanding of the general principles of Waitlist Management policies and the importance of accuracy in maintaining same, is essential;
" The successful applicant will be required to submit a satisfactory certificate of conduct.

Duties: (Included but not limited to)
" Prepares weekly surgical schedules including booking of pre-admission component in coordination with OR team leads, Clinical Nurse Managers & other OR/Day Surgery staff in preparation for booking procedures;
" Receives, processes, organizes, and adds copies of all surgical booking referrals to electronic and paper waitlists for all new and recheck referrals. Distributes booking forms to sites as required;
" Books and keeps track of procedure appointments with patients primarily at the Labrador Health Centre but may cover three hospital sites. Appointment information is also compiled and shared with the patient via mail, electronic mail, or pick up;
" Coordinates specific booking processes for North Coast & Quebec patients including contact with translator, and with staff in respective areas, for instructions regarding preparation, transportation/prescriptions, or any changes required;
" Ensures all weekly OR slots on the schedule are filled in Meditech scheduling module as well as in paper format to maximize use of OR time and in a timely manner; creates and distributes completed surgical schedules to each site in coordination with other pertinent staff;
" Keeps track of all cancellations to ensure prompt and efficient rebooking or removal if required as per provincial OR cancellation data guidelines;
" Ensures the waitlists for each site are accurate by regularly monitoring and reviewing, and updating as required, if patient's status changes, while strictly adhering to the No Show, Cancellation and Refusal Policy, and regular review of surgical waitlists to ensure priority booking is correct;
" Other related duties as required.

Salary:
" CG-23 of the Nape-HS Salary Scales, $21.63 to $23.77 per hour.

Hours of Work:
" 75 hours Bi-weekly; Monday to Friday.

Interested applicants please submit resume, stating competition number 2023000621N

Job tags

Salary

$21.63 - $23.77 per hour